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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and enhance customer service in-store.
- Company: Join M&S, a forward-thinking retailer committed to inclusivity and innovation.
- Benefits: Enjoy 20% discount, competitive holidays, bonuses, and wellbeing support.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Proven leadership experience and digital confidence are essential.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 28800 - 43200 £ per year.
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Summary
Our Team Managers are responsible for leading the majority of our colleague population and are integral to the in-store team. Your role is to help our people be the best that they can be, to assist in driving sales, commerciality and service standards within your store. One of the requirements for this role is flexibility to work across various departments. This in return provides a strong grounding across all elements of our business and therefore supports with career progression in the future. We have a flexible / hybrid approach - talk to us about part time or job share opportunities in this role, if it’s meaningful to you, it’s important to us.
What’s in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special:
- 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
What you’ll do
Your key accountabilities will include:
- Driving a selling culture within your team.
- Consistently raising performance and capability of the team to support developing internal talent.
- Utilising and exploiting data to support with operational decisions.
- Implementing a continuous improvement mentality within the team and work in partnership with the wider team.
- Energising your team to deliver first class customer service within a fast-paced environment.
Who you are
Your skills and experience will include:
- A proven leadership track record and the ability to lead effectively through ambiguity.
- Being digitally confident. Having an understanding of systems and the ability to exploit them.
- Comfortable having difficult conversations and able to get effective resolutions with both colleagues and line managers.
- Ability to juggle a number of priorities whilst still maintaining an excellent standard and working with pace.
- Demonstrate flexibility and resourcefulness to change and the ability to lead teams through change with a growth mentality.
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Locations
Team Manager - Bournemouth Area - Southampton, Hampshire employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Bournemouth Area - Southampton, Hampshire
✨Tip Number 1
Get to know the company culture! M&S values individuality and inclusivity, so do a bit of research on their values and how they operate. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Since the role is all about leading a team, think of specific examples where you've successfully motivated others or handled tough situations. We want to hear those stories that showcase your skills and experience.
✨Tip Number 3
Be ready to discuss flexibility! M&S appreciates candidates who can adapt to various roles and departments. Prepare to talk about times when you've had to be flexible and how it benefited your team or project.
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm by asking about team dynamics, training opportunities, or how they support career progression. It’s a great way to demonstrate your interest and get a feel for the team you'll be joining.
We think you need these skills to ace Team Manager - Bournemouth Area - Southampton, Hampshire
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your unique experiences and perspectives.
Tailor Your Application: Make sure to customise your application for the Team Manager role. Highlight your leadership skills and any relevant experience that shows how you can drive performance and support your team.
Show Your Flexibility: Since flexibility is key for this role, mention any experiences where you've successfully adapted to change or managed multiple priorities. It’ll show us you’re ready for the fast-paced environment at M&S!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Marks & Spencer
✨Know Your Team Dynamics
Before the interview, research M&S's team culture and values. Understand how they foster collaboration and support among colleagues. Be ready to discuss how you can contribute to a positive team environment and drive performance.
✨Showcase Your Leadership Skills
Prepare examples of your leadership experience, especially in challenging situations. Highlight how you've successfully led teams through change or ambiguity, as this is crucial for the Team Manager role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Digital Confidence
Familiarise yourself with the digital tools and systems used in retail management. Be prepared to discuss how you’ve used data to make operational decisions in the past. This will show that you’re not just a people manager but also tech-savvy.
✨Emphasise Customer Service Excellence
M&S prides itself on exceptional customer service. Think of specific instances where you’ve gone above and beyond for customers. Be ready to explain how you would energise your team to deliver first-class service in a fast-paced environment.
