At a Glance
- Tasks: Deliver top-notch customer service and recommend delicious food products.
- Company: Join the iconic Marks & Spencer team, known for quality and service.
- Benefits: Earn a £3/h premium on night shifts plus flexible working hours.
- Other info: Great opportunity to develop skills in a supportive team.
- Why this job: Be part of a fast-paced environment and enhance customers' shopping experiences.
- Qualifications: Must be over 18 and passionate about food.
The predicted salary is between 12 - 15 € per hour.
Marks & Spencer is seeking a Customer Assistant for its Food section in the UK. This role focuses on delivering excellent customer service in a fast-paced environment. Candidates should be over 18, passionate about food products, and capable of working flexibly across various store areas.
Responsibilities include:
- Recommending products
- Creating a positive shopping experience
The role is crucial in supporting store operations and meeting customer demands.
Food Customer Assistant — Night Shifts + £3/h Premium employer: Marks & Spencer
Marks & Spencer is an excellent employer, offering a vibrant work culture that values teamwork and customer satisfaction. With competitive pay including a £3/h premium for night shifts, employees benefit from flexible working hours, comprehensive training, and opportunities for career advancement within a well-respected brand in the UK. Join us to be part of a dynamic team dedicated to providing exceptional service and a positive shopping experience for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Food Customer Assistant — Night Shifts + £3/h Premium
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Marks & Spencer. Understand their values and what they stand for, especially in the food section. This will help you connect with the interviewer and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent the Marks & Spencer brand.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Marks & Spencer careers page. It’s the best way to ensure your application gets noticed and puts you one step closer to landing that job!
We think you need these skills to ace Food Customer Assistant — Night Shifts + £3/h Premium
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Share any relevant experiences or interests that highlight your enthusiasm for food products. We want to see that you’re genuinely excited about the role!
Tailor Your Application:Make sure to customise your application to fit the job description. Highlight your customer service skills and any experience in fast-paced environments. We appreciate when candidates take the time to align their skills with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications quickly, so make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer
✨Know Your Food Products
Familiarise yourself with the food products that Marks & Spencer offers. Being able to discuss your favourite items or recent promotions shows your passion for food and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this will demonstrate your commitment to creating a positive shopping experience.
✨Be Ready for Fast-Paced Scenarios
Since the role is in a fast-paced environment, be prepared to discuss how you handle pressure and multitask. You might be asked situational questions, so think of times when you successfully managed multiple tasks at once.
✨Flexibility is Key
Marks & Spencer values flexibility, especially for night shifts. Be ready to talk about your availability and willingness to work across various store areas. Highlight any previous experiences where you adapted to changing circumstances.