At a Glance
- Tasks: Deliver exceptional customer experiences and promote our amazing products.
- Company: Join M&S, a leader in retail with a focus on inclusivity and innovation.
- Benefits: Flexible working hours, personal development opportunities, and a supportive team environment.
- Why this job: Be the face of M&S and make a real impact in a dynamic retail setting.
- Qualifications: No specific qualifications required, just a passion for customer service and teamwork.
- Other info: Embrace a greener future with M&S and grow your career in an inspiring digital era.
The predicted salary is between 11 - 13 £ per hour.
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Working Schedule: This role requires you to be fully flexible. All contracts will be 16 Hours on a fixed shift pattern, all hours above 16 hours will be rostered on a flexible basis.
Purpose: To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities:
- Customer: Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours. Always put the customer first and prioritise customer before task. Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability. Involvement in Plan A activity to support store and local community initiatives.
- Selling: Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels. Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions. Actively take part in store events to achieve selling targets. Create selling opportunities at all service points.
- Store: Understand the store business priorities and play your part to improving the store performance. Follow safe and legal working practices. Make every penny count by working productively and minimise losses throughout the store. Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve.
- Team: Adapt and work flexibly across the store and support your colleagues to meet customer and business needs. Own your personal development, continuing to look for opportunities to grow your knowledge. Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team.
Everyone’s Welcome: M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Sales Advisor, Liffey Valley, Operations - Dublin 22, Dublin employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor, Liffey Valley, Operations - Dublin 22, Dublin
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S. Understand their values, especially around customer service and inclusivity. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your selling skills! Since this role is all about creating an exceptional shopping experience, think of examples where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your customer-first attitude.
✨Tip Number 3
Show your flexibility! M&S values adaptability, so be prepared to discuss how you've successfully worked in different roles or environments. Highlighting your ability to support colleagues and meet business needs will make you stand out.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the M&S careers page. This way, you can ensure your application gets the attention it deserves and you’ll be one step closer to joining the team!
We think you need these skills to ace Sales Advisor, Liffey Valley, Operations - Dublin 22, Dublin
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your unique experiences and how they relate to the role.
Tailor Your Application: Make sure to customise your application for the Sales Advisor position. Highlight your customer service skills and any relevant experience that shows you can create an exceptional shopping experience.
Show Your Flexibility: Since this role requires flexibility, mention your availability clearly. Let us know how you can adapt to different shifts and support the team whenever needed.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S's product range. Being able to confidently discuss their offerings and how they can meet customer needs will show your enthusiasm and readiness for the Sales Advisor role.
✨Customer-Centric Mindset
Prepare examples from your past experiences where you prioritised customer service. Think about times when you went above and beyond to create a great shopping experience. This will demonstrate that you truly understand the importance of putting customers first.
✨Flexibility is Key
Since the role requires full flexibility, be ready to discuss your availability during the interview. Highlight your willingness to adapt to different shifts and how you can contribute to the team’s success by being a reliable and flexible member.
✨Team Player Attitude
M&S values teamwork, so come prepared with examples of how you've supported colleagues in previous roles. Share stories that showcase your ability to collaborate and help others, as this will align with their emphasis on a supportive work environment.