At a Glance
- Tasks: Deliver exceptional customer experiences and promote our amazing products.
- Company: Join M&S, a leader in retail with a focus on inclusivity and innovation.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be the face of M&S and make a real impact in a vibrant team.
- Qualifications: Passion for customer service and a willingness to learn.
- Other info: Exciting opportunities for career development in a dynamic environment.
The predicted salary is between 11 - 16 £ per hour.
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Working Schedule:
- Wednesday 13:00 - 17:00
- Thursday 19:00 - 23:00
- Friday 19:00 - 23:00
- Saturday 18:00 - 22:00
All contracts will be 16 Hours, all hours above 16 hours will be rostered on a flexible basis.
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
The Key Accountabilities describe the activities you will do within your role:
Customer
- Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours.
- Always put the customer first and prioritise customer before task.
- Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability.
- Involvement in Plan A activity to support store and local community initiatives.
Selling
- Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels.
- Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions.
- Actively take part in store events to achieve selling targets.
- Create selling opportunities at all service points.
Store
- Understand the store business priorities and play your part to improving the store performance.
- Follow safe and legal working practices.
- Make every penny count by working productively and minimise losses throughout the store.
- Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve.
Team
- Adapt and work flexibly across the store and support your colleagues to meet customer and business needs.
- Own your personal development, continuing to look for opportunities to grow your knowledge.
- Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team.
Everyone’s Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Sales Advisor, Liffey Valley Fashion, Home & Beauty - Dublin 22, Dublin employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor, Liffey Valley Fashion, Home & Beauty - Dublin 22, Dublin
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since the role is all about creating an exceptional shopping experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It reflects your understanding of the retail environment and shows that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out. Plus, who doesn’t love a smooth application process?
We think you need these skills to ace Sales Advisor, Liffey Valley Fashion, Home & Beauty - Dublin 22, Dublin
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We want to see who you are beyond just your qualifications. Use a friendly tone and share a bit about what makes you tick.
Tailor Your Application: Make sure to tailor your application to the Sales Advisor role. Highlight your customer service experience and any relevant skills that align with the job description. We love seeing how you can contribute to creating an exceptional shopping experience!
Be Specific: Use specific examples from your past experiences to demonstrate your skills. Whether it’s a time you went above and beyond for a customer or how you contributed to a team project, we want to hear those stories!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S's product range, especially in fashion, home, and beauty. Being able to confidently discuss specific products and how they meet customer needs will show your enthusiasm and readiness to engage with customers.
✨Customer-Centric Mindset
Remember, the role is all about putting customers first. Prepare examples from your past experiences where you prioritised customer satisfaction over tasks. This will demonstrate that you understand the importance of creating an exceptional shopping experience.
✨Showcase Team Spirit
M&S values teamwork, so be ready to share instances where you've collaborated with colleagues to achieve a common goal. Highlighting your ability to adapt and support your team will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the store's initiatives or community involvement. This shows your genuine interest in the company and its values, and it gives you a chance to engage in a meaningful conversation during the interview.