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For Companies At a Glance
- Tasks: Deliver exceptional customer experiences and sell products in-store and online.
- Company: Join M&S, a diverse and inclusive workplace that values individuality.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be part of a team that makes shopping inspiring and enjoyable for customers.
- Qualifications: No specific qualifications needed, just a passion for customer service.
- Other info: Dynamic environment with opportunities to learn and develop your skills.
The predicted salary is between 12 - 16 £ per hour.
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Purpose
Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.
Key Accountabilities
- Customer
- Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours.
- Always put the customer first and prioritise customer before task.
- Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability.
- Involvement in Plan A activity to support store and local community initiatives.
- Selling
- Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels.
- Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions.
- Actively take part in store events to achieve selling targets.
- Create selling opportunities at all service points.
- Store
- Understand the store business priorities and play your part to improving the store performance.
- Follow safe and legal working practices.
- Make every penny count by working productively and minimise losses throughout the store.
- Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve.
- Team
- Adapt and work flexibly across the store and support your colleagues to meet customer and business needs.
- Own your personal development, continuing to look for opportunities to grow your knowledge.
- Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team.
Same Posting Description for Internal and External Candidates
Grafton Street - Sales Advisor - Foods - Dublin 2, Dublin employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grafton Street - Sales Advisor - Foods - Dublin 2, Dublin
✨Tip Number 1
Get to know the company culture! M&S values individuality, so show them who you are. Research their values and think about how your unique background can contribute to their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about creating an exceptional customer experience, think of examples from your past where you’ve gone above and beyond for a customer.
✨Tip Number 3
Be ready to sell yourself! Prepare to discuss how you can confidently recommend products and create selling opportunities. Think of ways you can engage customers and make their shopping experience memorable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Grafton Street - Sales Advisor - Foods - Dublin 2, Dublin
Some tips for your application 🫡
Be Yourself: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share your unique experiences and how they relate to delivering an exceptional customer experience.
Show Your Passion for Customer Service: Make sure to highlight any previous experience you have in customer service. We love candidates who can demonstrate their ability to put customers first and create inspiring shopping environments.
Tailor Your Application: Take a moment to read the job description carefully and tailor your application accordingly. Use keywords from the description to show us that you understand what we’re looking for in a Sales Advisor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy!
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Familiarise yourself with the range of foods M&S offers. Being able to confidently discuss products and make recommendations will show your passion for the role and enhance the customer experience.
✨Customer-Centric Mindset
Prepare examples of how you've prioritised customer needs in previous roles. M&S values putting customers first, so demonstrating your ability to create exceptional experiences will set you apart.
✨Showcase Team Spirit
Think of instances where you've worked collaboratively with colleagues. Highlighting your adaptability and willingness to support others will resonate well, as teamwork is key in this role.
✨Engage with the Community
Research M&S's Plan A initiatives and be ready to discuss how you can contribute. Showing your commitment to community involvement will align with their values and demonstrate your enthusiasm for the brand.
