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For Companies At a Glance
- Tasks: Ensure M&S stores look great and deliver an amazing customer experience every day.
- Company: Join the inclusive team at M&S, where your uniqueness is celebrated.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be part of a transformation journey that shapes the future of retail.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Dynamic role with opportunities to influence and drive performance.
The predicted salary is between 36000 - 60000 £ per year.
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
What you’ll do:
- Accountable for setting the standard of great looking Stores every hour of the day, 100% execution of launches, events and campaigns.
- Accountable for delivering a positive Customer Experience.
- Responsible for explaining the ‘why’ as part of our transformation and ensuring new processes are executed effectively.
- Responsible for spotting opportunities to simplify, make more efficient and identify different ways of working to continually influence our transformation plans.
- Responsible for ensuring Partner owned stores deliver the M&S Brand standards and service consistently.
- Responsible for reviewing Partner delivery and shaping the future growth of our Partnerships.
- Responsible for supporting Partners to move forward KPI performance.
- Responsible for spotting opportunities to drive performance by reducing bandwidth and doing things differently.
- Responsible for relentlessly challenging Central Support Teams to deliver right first time for colleagues, customers and partners.
- Win for our customers through colleagues who care.
Franchise Executive - Dublin 1, Dublin employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Franchise Executive - Dublin 1, Dublin
✨Tip Number 1
Network like a pro! Reach out to current or former employees at M&S on LinkedIn. A friendly chat can give us insider info about the company culture and what they really look for in a Franchise Executive.
✨Tip Number 2
Prepare for the interview by understanding M&S's values and how they align with your own. We want to show that we’re not just a fit for the role, but also for the brand. Think about examples from your past that highlight your ability to deliver a positive customer experience.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating how you can spot opportunities for improvement and drive performance, just like the job description mentions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S team and ready to make waves!
We think you need these skills to ace Franchise Executive - Dublin 1, Dublin
Some tips for your application 🫡
Show Your Unique Self: When you're writing your application, let your individuality shine through! We want to see what makes you, well, you. Share your background and experiences that relate to the role, and don't be afraid to show a bit of personality.
Tailor Your Application: Make sure to customise your application for the Franchise Executive role. Highlight your relevant skills and experiences that align with the job description. We love seeing how you can contribute to our transformation plans and customer experience!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Marks & Spencer
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in M&S's values and mission. Understand their commitment to customer experience and how they execute their brand standards. This will show that you’re genuinely interested and ready to contribute.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations related to store management and customer service. Think of examples from your past experiences where you’ve successfully improved processes or enhanced customer satisfaction.
✨Show Your Problem-Solving Skills
M&S is looking for someone who can spot opportunities for improvement. Be ready to discuss times when you identified inefficiencies and how you implemented changes. Highlight your ability to think critically and creatively.
✨Demonstrate Team Spirit
Since the role involves working closely with partners and central support teams, emphasise your teamwork skills. Share examples of how you’ve collaborated with others to achieve common goals and how you can help foster a positive environment.
