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For Companies At a Glance
- Tasks: Deliver exceptional customer experiences and sell products in-store and online.
- Company: Join M&S, a welcoming and inclusive retail environment.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be part of a team that values individuality and makes a real impact.
- Qualifications: No specific qualifications required; just a passion for customer service.
- Other info: Dynamic role with opportunities to learn and develop in retail.
The predicted salary is between 24000 - 36000 £ per year.
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Purpose
Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.
Key Accountabilities
- Customer
- Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours.
- Always put the customer first and prioritise customer before task.
- Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability.
- Involvement in Plan A activity to support store and local community initiatives.
- Selling
- Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels.
- Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions.
- Actively take part in store events to achieve selling targets.
- Create selling opportunities at all service points.
- Store
- Understand the store business priorities and play your part to improving the store performance.
- Follow safe and legal working practices.
- Make every penny count by working productively and minimise losses throughout the store.
- Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve.
- Team
- Adapt and work flexibly across the store and support your colleagues to meet customer and business needs.
- Own your personal development, continuing to look for opportunities to grow your knowledge.
- Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team.
Blanchardstown - Sales Advisor - Clothing & Home - Dublin 15, Dublin employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Blanchardstown - Sales Advisor - Clothing & Home - Dublin 15, Dublin
✨Tip Number 1
Get to know the company culture! M&S values individuality, so show us how your unique background and skills can enhance the team. Research their values and think about how you can align with them during your interactions.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering an exceptional experience, think of examples from your past where you’ve gone above and beyond for a customer. Be ready to share these stories in your conversations.
✨Tip Number 3
Be proactive! When you’re in-store or at events, don’t just wait for opportunities to come to you. Approach customers, ask questions, and offer personal recommendations. This shows your enthusiasm and ability to engage with customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your digital skills, which are super important for this role. Let’s get you started on your journey with M&S!
We think you need these skills to ace Blanchardstown - Sales Advisor - Clothing & Home - Dublin 15, Dublin
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique self shine through! We want to see your individuality and how it aligns with our values at M&S. Don't be afraid to share a bit about your background and what makes you tick.
Tailor Your Application: Make sure to customise your application for the Sales Advisor role. Highlight your experience in customer service and sales, and how you can create that exceptional shopping experience we’re all about. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate when you get straight to the good stuff without unnecessary fluff – it makes it easier for us to see your potential!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, make sure you’re familiar with the clothing and home products M&S offers. This will help you answer questions confidently and show your genuine interest in the role.
✨Customer-Centric Mindset
Prepare examples of how you've put customers first in previous roles. Think about times when you went above and beyond to create a great customer experience, as this aligns perfectly with M&S's values.
✨Showcase Team Spirit
Be ready to discuss how you’ve worked collaboratively in a team. M&S values teamwork, so share specific instances where you supported colleagues or contributed to team goals.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. This shows your enthusiasm for the role and helps you understand how you can contribute to the store’s success.
