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For Companies At a Glance
- Tasks: Deliver exceptional customer experiences and sell products in-store and online.
- Company: Join M&S, a welcoming and inclusive retail environment.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be part of a team that values individuality and customer service.
- Qualifications: No specific qualifications required; just a passion for helping customers.
- Other info: Dynamic role with opportunities to engage in community initiatives.
The predicted salary is between 24000 - 36000 £ per year.
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Purpose
Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.
Key Accountabilities
- Customer
- Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours.
- Always put the customer first and prioritise customer before task.
- Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability.
- Involvement in Plan A activity to support store and local community initiatives.
- Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels.
- Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions.
- Actively take part in store events to achieve selling targets.
- Create selling opportunities at all service points.
- Understand the store business priorities and play your part to improving the store performance.
- Follow safe and legal working practices.
- Make every penny count by working productively and minimise losses throughout the store.
- Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve.
- Adapt and work flexibly across the store and support your colleagues to meet customer and business needs.
- Own your personal development, continuing to look for opportunities to grow your knowledge.
- Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team.
Locations
Letterkenny - Clothing & Home - Sales Advisor - Letterkenny, Donegal employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Letterkenny - Clothing & Home - Sales Advisor - Letterkenny, Donegal
✨Tip Number 1
Get to know the company culture! M&S values individuality, so show us how your unique background and skills can contribute to the team. Research their values and think about how you can align with them during your conversations.
✨Tip Number 2
Practice your selling skills! Since the role is all about delivering an exceptional customer experience, be ready to demonstrate your ability to engage with customers. Role-play scenarios with friends or family to build your confidence.
✨Tip Number 3
Be proactive in your approach! When you’re at the interview, don’t just wait for questions. Show us your enthusiasm by asking insightful questions about the store’s initiatives and how you can contribute to achieving those goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S team. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace Letterkenny - Clothing & Home - Sales Advisor - Letterkenny, Donegal
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique background and experiences. Remember, it’s all about what makes you, well, you!
Tailor Your Application: Make sure to customise your application for the Sales Advisor role. Highlight your customer service skills and any relevant experience in retail. We love seeing how you can contribute to creating that exceptional customer experience we’re all about!
Show Your Passion: Let us know why you’re excited about this role at M&S! Whether it’s your love for fashion, home goods, or just helping customers, sharing your enthusiasm can really make your application stand out. We want to see that spark!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, make sure you’re familiar with the clothing and home products M&S offers. This will help you confidently discuss how you can sell these items and provide recommendations to customers.
✨Customer-Centric Mindset
Prepare examples of how you've prioritised customer needs in previous roles. Think about times when you went above and beyond to create a great experience for a customer, as this aligns perfectly with M&S's values.
✨Showcase Team Spirit
Be ready to talk about your experiences working in a team. Highlight how you’ve supported colleagues and contributed to a positive work environment, as teamwork is key in retail.
✨Demonstrate Flexibility
Retail can be unpredictable, so think of instances where you adapted to changing situations or took on different roles. Showing that you can be flexible will impress the interviewers at M&S.
