At a Glance
- Tasks: Lead security initiatives to ensure a safe environment for colleagues and customers.
- Company: Join Marks & Spencer, a forward-thinking retail leader.
- Benefits: Enjoy a 20% discount, competitive holidays, and wellbeing support.
- Other info: Be part of an inclusive team driving change in the retail industry.
- Why this job: Make a real impact in retail security while developing your skills.
- Qualifications: Experience in retail security and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Join our Security team as a Divisional Security Manager, where you'll play a key role in driving a safe and secure environment for our colleagues and customers. You’ll act as the proactive point of contact across a divisional portfolio of stores and regions, helping to embed a strong culture of safety, consistency and accountability. Working closely with Store, Regional and Divisional stakeholders, you’ll champion the smart use of security tools, data and processes to reduce risk, improve compliance and enhance customer service across all security touchpoints.
What you’ll do
- Driving a strong culture of safety and security accountability across the division through colleague engagement and process execution
- Using divisional dashboards to target high‑risk stores, improve metrics and report back on performance
- Ensuring effective utilisation and compliance of all security tools and resources, including SPO, SOC, Auror and Body Worn Cameras
- Supporting stores with escalation of security maintenance issues to ensure swift resolution in line with SLA expectations
- Delivering data‑led store visits, risk assessments and incident response activity to identify risks and drive improved security behaviour and culture
Who you are
- Strong experience as a retail security professional with knowledge of multi‑site operational environments
- Understanding of retail risk, police processes and wider criminal justice frameworks
- Excellent communication, coaching and stakeholder engagement skills
- Confident analysing data, using dashboards and presenting insights clearly to senior stakeholders
- Ability to prioritise, manage critical timelines and deliver engaging training and security workshops
What’s in it for you?
Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market‑leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can put steps in place to help you be at your best through the process.
Divisional Security Manager - South employer: Marks & Spencer
At Marks & Spencer, we pride ourselves on fostering a dynamic and inclusive work environment where every colleague is empowered to contribute to our mission of delivering quality and service. As a Divisional Security Manager, you'll benefit from competitive perks such as a generous colleague discount, tailored training programmes, and comprehensive wellbeing support, all while playing a pivotal role in enhancing safety across our diverse portfolio of stores. Join us in shaping the future of retail, where your expertise will be valued and your growth supported in a culture that champions collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Divisional Security Manager - South
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Make sure you can demonstrate how your experience aligns with their mission, especially around safety and security. We want to see that you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. Think of specific examples from your past roles that showcase your skills in stakeholder engagement and data analysis. This will help you stand out as a candidate who can drive real results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team at M&S. Get your application in early, as this role may close sooner than expected!
We think you need these skills to ace Divisional Security Manager - South
Some tips for your application 🫡
Show Your Security Savvy:Make sure to highlight your retail security experience in your application. We want to see how you've tackled challenges in multi-site environments and what tools you've used to keep things safe.
Engage with Data:Since data is key in this role, don’t shy away from showcasing your analytical skills. Tell us about times you’ve used dashboards or reports to drive decisions and improve security measures.
Communicate Clearly:Your ability to engage stakeholders is crucial. Use your application to demonstrate your communication skills—whether it’s through examples of training sessions you’ve led or how you’ve collaborated with teams.
Apply Early!:With high interest in this role, we recommend applying as soon as possible through our website. Don’t wait until the last minute—get your application in early to stand out!
How to prepare for a job interview at Marks & Spencer
✨Know Your Security Tools
Familiarise yourself with the specific security tools mentioned in the job description, like SPO, SOC, and Body Worn Cameras. Be ready to discuss how you've used similar tools in your previous roles and how they can enhance safety and compliance.
✨Engage with Data
Since the role involves analysing data and using dashboards, practice presenting insights from data you've worked with before. Think of examples where your data analysis led to improved security measures or risk assessments.
✨Showcase Stakeholder Engagement Skills
Prepare to share experiences where you successfully engaged with stakeholders. Highlight your communication and coaching skills, and be ready to discuss how you’ve built relationships to drive a culture of safety in previous positions.
✨Demonstrate Your Retail Security Experience
Be specific about your retail security background. Prepare examples that showcase your understanding of multi-site operations and how you've tackled challenges in those environments. This will help you stand out as a candidate who truly understands the role.
