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For Companies At a Glance
- Tasks: Lead the adoption of Data & AI initiatives, ensuring colleagues are ready and supported.
- Company: Join Marks & Spencer, a leader in retail innovation and transformation.
- Benefits: Inclusive culture, hybrid working, and opportunities for personal growth.
- Why this job: Be at the forefront of digital change in a dynamic retail environment.
- Qualifications: Experience in change management and strong communication skills required.
- Other info: Diverse teams welcomed; support available throughout the recruitment process.
The predicted salary is between 50000 - 65000 £ per year.
Who you are
- Experience delivering change into retail, stores, contact centres, supply chain, or operational environments.
- Proven experience delivering change, adoption, or transformation in data, digital, technology, or business change programmes.
- Strong stakeholder management skills, with the ability to influence without authority.
- Confident communicator, able to turn complex or technical concepts into clear, colleague-focused messages.
- Experience in partnering with Product, Delivery, and Technology teams to translate solutions into real-world adoption.
What you will do
- Own and deliver end-to-end adoption for Data & AI initiatives, ensuring colleagues are ready, confident, and supported to change how they work.
- Lead change impact assessments and readiness activities aligned to delivery milestones.
- Design and deliver communications, engagement, and training plans, tailored to different colleague audiences (including retail roles).
- Act as the adoption point of contact across Product, Delivery, Data, AI, Governance, and the business.
- Track adoption, sentiment, and risks, escalating where adoption threatens value realisation and supporting teams to course correct.
Everyone's welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Data & Adoption Lead employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data & Adoption Lead
✨Tip Number 1
Network like a pro! Reach out to current employees at Marks & Spencer on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Data & Adoption Lead role. Personal connections can give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by practising your storytelling skills. Think of examples from your past experiences where you've successfully delivered change or influenced stakeholders. We want to hear how you turned complex ideas into clear messages, so make sure you’ve got those stories ready to go!
✨Tip Number 3
Showcase your passion for data and AI initiatives during your conversations. Discuss how you can help colleagues feel confident and supported in adopting new technologies. This is your chance to demonstrate that you’re not just about the numbers; you care about the people behind them too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our ambitious journey at Marks & Spencer. Let’s make change happen together!
We think you need these skills to ace Data & Adoption Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in delivering change, especially in data and technology. We want to see how your skills align with the role of Data & Adoption Lead.
Showcase Stakeholder Management Skills: Since strong stakeholder management is key for this role, share examples of how you've influenced others without authority. We love seeing real-world examples that demonstrate your ability to communicate complex ideas clearly.
Highlight Communication Skills: As a confident communicator, you should emphasise your ability to turn technical concepts into relatable messages. Use your application to show us how you've successfully engaged different audiences in the past.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Marks & Spencer
✨Know Your Change Management Stuff
Make sure you brush up on your experience with delivering change in retail and operational environments. Be ready to share specific examples of how you've successfully implemented data or technology transformations, as this will show your understanding of the role.
✨Stakeholder Management is Key
Prepare to discuss your stakeholder management skills. Think of instances where you've influenced others without authority. This could be through effective communication or collaboration with Product, Delivery, and Technology teams. Highlighting these experiences will demonstrate your ability to navigate complex environments.
✨Communicate Clearly and Confidently
Practice explaining complex concepts in simple terms. You might be asked to describe a technical project or initiative, so ensure you can break it down for a non-technical audience. This will showcase your communication skills and your ability to engage different colleague audiences.
✨Show Your Passion for Adoption
Be prepared to talk about how you would approach end-to-end adoption for Data & AI initiatives. Share your ideas on designing training plans and engagement strategies that cater to various roles. This will reflect your commitment to ensuring colleagues are ready and supported during transitions.