At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading fashion retailer with a vibrant culture.
- Benefits: Competitive pay, additional night shift bonus, and opportunities for growth.
- Other info: Flexible hours and a dynamic work environment await you.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong teamwork skills required.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Sunday 11:00-19:00
- Tuesday 15:00-23:00
- Friday 15:00-23:00
Under 18 Disclaimer: This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Additional £3.00 per hour (for any hours worked between 22:00 and 06:00).
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on. This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Womenswear - Pantheon employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and innovation. As a Customer Assistant in our Womenswear department, you'll enjoy competitive pay, including additional earnings for late-night shifts, and the opportunity to grow your skills in a fast-paced retail environment. With a commitment to employee development and a focus on delivering outstanding customer service, M&S is the perfect place for those passionate about fashion and looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Womenswear - Pantheon
✨Tip Number 1
Get to know the brand! Before your interview, dive into M&S's latest collections and understand their style ethos. This will help you chat confidently about their products and show you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist a customer or handle a complaint. Role-playing these situations with a friend can help you feel more prepared and confident during the real deal.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like the Sparks App and other in-store devices. Being able to demonstrate your comfort with technology will set you apart as a candidate who’s ready to enhance the customer experience.
✨Tip Number 4
Be ready to showcase your flexibility! Retail is all about adapting to change, so think of examples from your past where you've had to be quick on your feet. Highlighting your ability to thrive in a fast-paced environment will resonate well with the hiring team.
We think you need these skills to ace Customer Assistant - Womenswear - Pantheon
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share any relevant experiences or interests that highlight your style knowledge and enthusiasm for helping customers find their perfect outfits.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, but make sure you’re also getting across your skills and experience in a way that’s easy to read.
Highlight Your Team Spirit:Since being a team player is crucial for this role, mention any past experiences where you’ve worked well with others. Show us how you contribute to a positive environment and support your colleagues, especially in busy situations.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in womenswear and be ready to discuss your favourite styles. Show that you’re not just passionate about fashion, but also knowledgeable about what’s currently hot in the market.
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance customer experiences and streamline operations in a busy retail environment.
✨Show Your Team Spirit
Retail is all about teamwork, so come ready to share examples of how you've worked effectively with others in the past. Highlight your ability to support colleagues and contribute to a positive atmosphere, especially during busy times.
✨Embrace Flexibility
Be ready to discuss how you handle fast-paced environments and adapt to changing situations. Share specific instances where you’ve successfully managed multiple tasks or adjusted your approach to meet customer needs.
