Customer Assistant - Operations - Wolstanton Stoke

Customer Assistant - Operations - Wolstanton Stoke

Full-Time 12 - 15 € / hour (est.) No home office possible
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At a Glance

  • Tasks: Be the powerhouse behind our stores, managing stock and deliveries with speed and accuracy.
  • Company: Join M&S, a leading retailer with a dynamic team environment.
  • Benefits: Competitive pay, including an unsocial hours premium, and opportunities for growth.
  • Other info: Flexible hours and a chance to develop your skills in a supportive setting.
  • Why this job: Get hands-on experience in a fast-paced retail environment while making a real impact.
  • Qualifications: Must be over 18, with a strong work ethic and team spirit.

The predicted salary is between 12 - 15 € per hour.

Work Pattern

  • Week 1
    • Sunday: 05.00-11.00
    • Monday: 16.00-22.00
    • Tuesday: 16.00-22.00
    • Thursday: 05.00-11.00
    • Friday: 05.00-11.00
  • Week 2
    • Monday: 05.00-11.00
    • Tuesday: 05.00-11.00
    • Wednesday: 05.00-11.00
    • Thursday: 17.00-23.00
    • Saturday: 06.00-12.00

Under 18 disclaimer: This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

Customer Assistant - Operations - Wolstanton Stoke employer: Marks & Spencer

At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Wolstanton Stoke that fosters teamwork and flexibility. Our Customer Assistants in Operations enjoy competitive pay, including an unsocial hours premium, and benefit from a culture that values hard work and dedication, with ample opportunities for personal and professional growth. Join us to be part of a supportive team that keeps our stores running smoothly while making a meaningful impact on customer satisfaction.

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Contact Detail:

Marks & Spencer Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Assistant - Operations - Wolstanton Stoke

Tip Number 1

Get to know the company! Before your interview, do a bit of research on M&S and their values. This will help you show that you're genuinely interested in being part of the team and understand what they stand for.

Tip Number 2

Practice makes perfect! Think about common interview questions related to teamwork and flexibility, and prepare your answers. We want you to showcase how you can adapt and thrive in a fast-paced environment.

Tip Number 3

Dress the part! Even though this is a physically demanding role, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and are ready to roll your sleeves up.

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!

We think you need these skills to ace Customer Assistant - Operations - Wolstanton Stoke

Stock Management
Delivery Coordination
Physical Stamina
Attention to Detail
Time Management
Flexibility
Digital Literacy

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to roll your sleeves up. A bit of personality goes a long way!

Tailor Your Application:Make sure to customise your application to highlight how your skills match the job description. We’re looking for team players who are digitally confident and can handle the fast-paced environment, so don’t be shy about showcasing those qualities!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re all about efficiency here at StudySmarter!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re in the running for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Marks & Spencer

Know the Role Inside Out

Before your interview, make sure you understand what being a Customer Assistant in Operations entails. Familiarise yourself with the job description, especially the physical demands and the importance of flexibility. This will help you demonstrate that you're ready to roll your sleeves up and get stuck in.

Showcase Your Team Spirit

Since teamwork is crucial for this role, think of examples from your past experiences where you've worked effectively as part of a team. Be prepared to discuss how you can support your colleagues and contribute to the overall success of the store.

Demonstrate Digital Confidence

Being digitally savvy is essential for this position. Brush up on any relevant digital tools or systems you’ve used before. During the interview, mention your experience with tracking deliveries or managing stock digitally to show you’re ready to hit the ground running.

Prepare for Flexibility Questions

Flexibility is key in this role, so expect questions about your availability and how you handle changing situations. Think of times when you've adapted quickly to new challenges and be ready to share those stories to highlight your ability to keep things moving smoothly.