Customer Assistant - Operations (Through the Night) - Bromley

Customer Assistant - Operations (Through the Night) - Bromley

Full-Time 12 - 15 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Be the backbone of our store, managing stock and deliveries through the night.
  • Company: Join M&S, a leading retailer with a dynamic team environment.
  • Benefits: Earn a competitive wage plus an extra £3.00 p/h for unsociable hours.
  • Other info: Flexible hours and opportunities for growth in a supportive workplace.
  • Why this job: Get hands-on experience in a fast-paced retail setting while making a real impact.
  • Qualifications: Must be 18 or over; teamwork and digital skills are essential.

The predicted salary is between 12 - 15 £ per hour.

Work Pattern:

  • Sunday 22:00-06:00
  • Monday 22:00-06:00
  • Tuesday 22:00-06:00

Under 18 disclaimer: This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail. Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store. Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving. This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

Customer Assistant - Operations (Through the Night) - Bromley employer: Marks & Spencer

At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment that values teamwork and flexibility. As a Customer Assistant in Operations, you'll enjoy competitive pay, including a £3.00 p/h unsocial premium for night shifts, alongside opportunities for personal growth and development within our supportive culture. Join us in Bromley, where your contributions are vital to our success, and experience the satisfaction of keeping our stores running smoothly for our customers.

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Contact Details:

Marks & Spencer Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Assistant - Operations (Through the Night) - Bromley

Tip Number 1

Get to know the company! Research M&S and understand their values, especially around customer service and teamwork. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice makes perfect! Prepare for common interview questions related to operations and customer service. Think about examples from your past experiences that demonstrate your ability to work under pressure and adapt quickly.

Tip Number 3

Show off your digital skills! Since being digitally confident is key for this role, be ready to discuss any relevant tools or software you've used in previous jobs. Highlight how these skills can help streamline operations at M&S.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the M&S team as a Customer Assistant.

We think you need these skills to ace Customer Assistant - Operations (Through the Night) - Bromley

Physical Stamina
Stock Management
Delivery Coordination
Attention to Detail
Time Management
Flexibility
Digital Literacy

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to tackle the challenges of working through the night.

Tailor Your CV:Make sure your CV highlights relevant experience that matches the job description. We’re looking for skills in stock management, teamwork, and flexibility, so don’t be shy about showcasing those!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re all about efficiency!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Marks & Spencer

Know the Role Inside Out

Before your interview, make sure you understand what being a Customer Assistant in Operations entails. Familiarise yourself with the responsibilities like stock management and deliveries. This will help you demonstrate your enthusiasm and readiness to roll your sleeves up.

Showcase Your Flexibility

Since flexibility is key for this role, be prepared to discuss examples from your past experiences where you've adapted quickly to changing situations. Highlighting your ability to work across different functions will show that you're a team player who can keep up with the fast-paced environment.

Demonstrate Digital Confidence

As digital tools are essential for tracking deliveries and managing stock, be ready to talk about your experience with technology. If you've used any relevant software or apps before, mention them! This will prove that you can handle the digital aspects of the job with ease.

Prepare Questions for Them

Interviews are a two-way street, so think of some questions to ask about the team dynamics or the challenges faced during night shifts. This shows your genuine interest in the role and helps you assess if it's the right fit for you too!