At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in a fast-paced environment.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, including unsocial hours premium, and opportunities for growth.
- Other info: Dynamic role with flexible shifts and a supportive team atmosphere.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be over 18, with a passion for food and excellent communication skills.
The predicted salary is between 12 - 13 £ per hour.
Work Pattern
- Week 1
- Friday 04:00 - 10:00
- Saturday 04:00 - 10:00
- Sunday 06:00 - 12:00
- Week 2
- Friday 16:00 - 22:00
- Saturday 16:00 - 22:00
- Sunday 12:00 - 18:00
Under 18 disclaimer: This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Operations - Rayleigh Simply Food employer: Marks & Spencer
Joining M&S as a Customer Assistant in Rayleigh Simply Food means becoming part of a dynamic team that values resilience, teamwork, and exceptional customer service. With competitive pay, including an unsocial hours premium, and a culture that encourages personal growth and adaptability, you'll thrive in a fast-paced environment while making a real impact on customer satisfaction. M&S offers unique opportunities for career advancement within one of the UK's leading retailers, ensuring that every day brings new challenges and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Operations - Rayleigh Simply Food
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or recommend products. Role-playing these situations with a friend can help you feel more confident and prepared for the real deal.
✨Tip Number 3
Be ready to showcase your flexibility! During the interview, highlight your ability to adapt to different roles and tasks in the store. Share examples from past experiences where you’ve thrived in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to embrace the challenges that come with the role.
We think you need these skills to ace Customer Assistant - Operations - Rayleigh Simply Food
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for M&S Food shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering top-notch service and have a real interest in our products.
Tailor Your CV:Make sure your CV is tailored to the role of Customer Assistant. Highlight any experience you have in fast-paced environments or customer service roles. We love seeing how your past experiences can help you thrive in this position!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – we promise!
How to prepare for a job interview at Marks & Spencer
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to talk confidently about their offerings will show your passion and commitment to the role. It’s all about impressing them with your knowledge!
✨Show Your Resilience
Prepare examples of how you've thrived in high-pressure situations. This role demands a lot, so demonstrating your ability to stay calm and focused when things get busy will set you apart from other candidates.
✨Emphasise Team Spirit
Be ready to discuss your experiences working in a team. Highlight how you’ve supported colleagues in the past and contributed to a positive work environment. M&S values teamwork, so make sure they see you as a team player!
✨Flexibility is Key
Expect questions about your availability and willingness to adapt to different roles within the store. Show that you’re open to change and can handle the dynamic nature of retail. This will demonstrate your readiness for the challenges ahead!
