At a Glance
- Tasks: Be the powerhouse behind our stores, managing stock and deliveries with urgency.
- Company: Join M&S, a leading retailer with a dynamic team environment.
- Benefits: Earn a competitive wage plus an unsocial hours premium for night shifts.
- Other info: Flexible hours and opportunities for growth in a supportive workplace.
- Why this job: Get hands-on experience in a fast-paced retail environment while making a real impact.
- Qualifications: Must be 18+, digitally confident, and a strong team player.
The predicted salary is between 12 - 15 € per hour.
Work Pattern
- Sunday 06:00-10:00
- Monday 04:00-08:00
- Tuesday 04:00-08:00
- Saturday 04:00-08:00
This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.
You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.
This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Operations - Ocean RP Portsmouth employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment where teamwork and flexibility are at the heart of our operations. As a Customer Assistant in Operations at our Portsmouth location, you'll enjoy competitive pay, including an unsocial hours premium, and the opportunity to develop your skills in a fast-paced retail setting. Join us and be part of a supportive culture that values hard work and dedication, ensuring you have the tools and opportunities to grow within the company.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Operations - Ocean RP Portsmouth
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on M&S and their values. This way, you can show how you fit into their team and why you're the perfect match for the Customer Assistant role.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to teamwork and flexibility. Prepare some examples from your past experiences that highlight your skills in these areas, so you can impress them with your readiness to roll up your sleeves.
✨Tip Number 3
Show off your digital skills! Since being digitally confident is key for this role, be ready to discuss any relevant tools or software you've used before. If you can demonstrate your ability to manage stock and deliveries efficiently, you'll stand out!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Assistant - Operations - Ocean RP Portsmouth
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to roll up your sleeves. A bit of personality goes a long way!
Highlight Relevant Experience:Make sure to mention any previous experience you have in retail or operations. We love seeing how you've tackled similar challenges before, so don’t hold back on those examples that show you can keep things running smoothly.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can think on their feet!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. Plus, it shows you’re tech-savvy, which is a big plus for this role!
How to prepare for a job interview at Marks & Spencer
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant in Operations entails. Familiarise yourself with the job description, especially the physical demands and the importance of flexibility. This will help you demonstrate that you're ready to roll your sleeves up and tackle the challenges head-on.
✨Showcase Your Team Spirit
Since teamwork is crucial for this role, think of examples from your past experiences where you've worked effectively as part of a team. Be prepared to discuss how you’ve supported colleagues and contributed to a positive work environment. This will show that you’re not just a lone wolf but a valuable team player.
✨Demonstrate Digital Confidence
Being digitally confident is essential for this position. Brush up on any relevant digital tools or software you might need to use for tracking deliveries and managing stock. If you have experience with similar systems, be ready to share that during the interview to highlight your capability.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle the fast-paced nature of retail. Think about scenarios where you had to adapt quickly or manage multiple tasks at once. Practising your responses will help you convey your urgency and accuracy in keeping the store running smoothly.
