At a Glance
- Tasks: Be the powerhouse behind our stores, managing stock and deliveries.
- Company: Join M&S, a leading retailer with a dynamic team.
- Benefits: Competitive pay, including an unsocial hours premium for night shifts.
- Other info: Perfect for those who thrive on urgency and digital tools.
- Why this job: Get hands-on experience in a fast-paced retail environment.
- Qualifications: Must be 18 or over; flexibility and teamwork are key.
The predicted salary is between 12 - 13 € per hour.
Work Pattern
- Week 1: Monday 05:00-13:00
- Tuesday 05:00-13:00
- Thursday 05:00-13:00
- Friday 05:00-13:00
- Saturday 05:00-13:00
- Week 2: Sunday 07:00-15:00
- Monday 05:00-13:00
- Wednesday 05:00-13:00
- Thursday 05:00-13:00
- Friday 05:00-13:00
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.
You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail. Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store. Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.
This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Operations - Guildford employer: Marks & Spencer
At M&S, we pride ourselves on being an excellent employer, offering a dynamic work environment in Guildford where teamwork and flexibility are at the heart of our operations. Our employees benefit from competitive pay, including an unsocial hours premium, and have access to growth opportunities within a supportive culture that values hard work and dedication. Join us to be part of a team that not only keeps our stores running smoothly but also fosters a sense of community and belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Operations - Guildford
✨Tip Number 1
Get to know the company! Research M&S and understand their values and operations. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to teamwork and flexibility. Think of examples from your past experiences that showcase your ability to adapt and work under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready to embrace the digital tools we use in-store.
We think you need these skills to ace Customer Assistant - Operations - Guildford
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to tackle the challenges of a fast-paced environment.
Highlight Relevant Experience:Make sure to mention any previous experience in retail or similar roles. We love seeing how you've handled stock, deliveries, or worked as part of a team. It helps us understand how you can fit into our operations!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can keep things moving efficiently!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with us at M&S. We can’t wait to hear from you!
How to prepare for a job interview at Marks & Spencer
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant in Operations entails. Familiarise yourself with the job description, especially the physical demands and the importance of flexibility. This will help you demonstrate that you're ready to roll your sleeves up and tackle the challenges head-on.
✨Showcase Your Team Spirit
Since this role requires being a key player in a larger team, think of examples from your past experiences where you worked well with others. Be prepared to discuss how you’ve supported colleagues and contributed to a positive team environment. This will show that you’re not just about individual performance but also about collaboration.
✨Demonstrate Digital Confidence
As the role involves using digital tools for tracking deliveries and managing stock, be ready to talk about your experience with technology. If you’ve used any relevant software or apps before, mention them. This will highlight your ability to adapt to the digital aspects of the job quickly.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, like dealing with stock shortages or managing tight deadlines. Think through potential scenarios and how you would respond, focusing on urgency and accuracy. This will show that you can think on your feet and keep things moving smoothly.
