Customer Assistant - Operations - Croydon
Customer Assistant - Operations - Croydon

Customer Assistant - Operations - Croydon

Part-Time 12 - 15 £ / hour (est.) No home office possible
M

At a Glance

  • Tasks: Be the powerhouse behind our stores, managing stock and deliveries.
  • Company: Join M&S, a leading retail brand with a dynamic team.
  • Benefits: Earn a competitive wage with an unsocial hours premium.
  • Other info: Perfect for those who thrive in a physically demanding role.
  • Why this job: Get hands-on experience in a fast-paced retail environment.
  • Qualifications: Must be 18 or over; flexibility and teamwork are key.

The predicted salary is between 12 - 15 £ per hour.

Work Pattern

  • Week 1
  • Sunday 05.45 - 13.45
  • Monday 03.45 - 11.45
  • Friday 03.45 - 11.45
  • Saturday 03.45 - 11.45
  • Week 2
    • Sunday 05.45 - 13.45
    • Monday 03.45 - 11.45
    • Tuesday 03.45 - 11.45
    • Saturday 03.45 - 11.45

    Under 18 disclaimer: This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

    Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

    Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

    You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

    Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

    Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

    Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

    Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

    This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

    Customer Assistant - Operations - Croydon employer: Marks & Spencer

    At M&S, we pride ourselves on being an excellent employer, offering a dynamic work environment in Croydon where teamwork and flexibility are at the heart of our operations. Our Customer Assistants enjoy competitive pay, including an unsocial hours premium, and benefit from a culture that values hard work and dedication, with ample opportunities for personal growth and development within the retail sector. Join us to be part of a supportive team that keeps our stores running smoothly and efficiently, ensuring a rewarding experience for both employees and customers alike.
    M

    Contact Detail:

    Marks & Spencer Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Customer Assistant - Operations - Croydon

    ✨Tip Number 1

    Get to know the company! Research M&S and understand their values and operations. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

    ✨Tip Number 2

    Practice makes perfect! Prepare for common interview questions related to teamwork, flexibility, and digital skills. We recommend doing mock interviews with friends or family to build your confidence.

    ✨Tip Number 3

    Show your enthusiasm! When you get the chance to speak with hiring managers, let your passion for the role shine through. Share examples of how you've worked hard in previous jobs or projects to demonstrate your readiness for this physically demanding position.

    ✨Tip Number 4

    Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the M&S team as a Customer Assistant in Operations.

    We think you need these skills to ace Customer Assistant - Operations - Croydon

    Physical Stamina
    Stock Management
    Delivery Coordination
    Attention to Detail
    Time Management
    Flexibility
    Digital Literacy
    Teamwork
    Adaptability
    Urgency
    Problem-Solving Skills

    Some tips for your application 🫡

    Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to roll your sleeves up. A bit of personality goes a long way!

    Tailor Your CV: Make sure your CV highlights relevant experience that matches the job description. We’re looking for team players who are digitally confident and can handle the fast-paced environment, so emphasise any past roles that showcase these skills.

    Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re all about urgency and accuracy!

    Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

    How to prepare for a job interview at Marks & Spencer

    ✨Know the Role Inside Out

    Before your interview, make sure you understand the ins and outs of the Customer Assistant role. Familiarise yourself with the responsibilities like stock management and deliveries. This will help you demonstrate your readiness to roll your sleeves up and keep things running smoothly.

    ✨Showcase Your Flexibility

    Flexibility is key in this role, so be prepared to discuss how you've adapted to changing situations in previous jobs. Share specific examples where you’ve had to shift priorities or work across different areas, showing that you can keep up with the fast-paced demands of retail.

    ✨Demonstrate Digital Confidence

    Since being digitally confident is essential, think of times when you've used digital tools to manage tasks efficiently. Be ready to talk about any experience you have with tracking deliveries or managing stock, as this will show you're equipped to handle the tech side of the job.

    ✨Emphasise Teamwork

    As a key player in a big machine, teamwork is crucial. Prepare to discuss how you’ve collaborated with colleagues in the past. Highlight instances where you supported others or worked together to achieve a common goal, showcasing your ability to be a team player.

    Customer Assistant - Operations - Croydon
    Marks & Spencer

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    >