At a Glance
- Tasks: Support store operations by managing stock and deliveries efficiently.
- Company: Join the dynamic team at M&S, a leading retail brand.
- Benefits: Gain valuable experience in a fast-paced environment with flexible hours.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Be the backbone of our stores and make a real difference every day.
- Qualifications: Must be 18 or over; teamwork and digital skills are essential.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Week 1
- Monday: 12:30 to 20:30
- Wednesday: 12:30 to 20:30
- Friday: 07:00 to 15:00
- Saturday: 07:00 to 15:00
- Week 2
- Sunday: 09:00 to 17:00
- Tuesday: 12:30 to 20:30
- Thursday: 05:30 to 13:30
- Friday: 07:00 to 15:00
This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.
You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.
This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Operations - Ashton Moss employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment where teamwork and flexibility are at the heart of our operations. As a Customer Assistant in Operations at our Ashton Moss location, you'll benefit from a supportive culture that values your contributions, alongside opportunities for personal growth and development within a leading retail brand. Join us to be part of a team that not only keeps our stores running smoothly but also fosters a sense of community and purpose in every role.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Operations - Ashton Moss
✨Tip Number 1
Get to know the company! Research M&S and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to the role. Think about how your skills match the fast-paced, flexible nature of the Customer Assistant position and be ready to share examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the M&S team and ready to roll your sleeves up!
We think you need these skills to ace Customer Assistant - Operations - Ashton Moss
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you’re excited about being a Customer Assistant and ready to tackle the challenges of a fast-paced environment.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention how your background aligns with the responsibilities of stock management and teamwork, as these are key for us at M&S.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can keep things moving efficiently!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant in Operations entails. Familiarise yourself with the job description, especially the physical demands and the importance of flexibility. This will help you demonstrate that you're ready to roll your sleeves up and tackle the challenges head-on.
✨Show Off Your Team Spirit
Since teamwork is crucial for this role, think of examples from your past experiences where you've successfully collaborated with others. Be prepared to discuss how you can support your colleagues and contribute to the overall success of the store. Highlighting your team player mentality will definitely impress the interviewers.
✨Demonstrate Digital Confidence
As you'll be using digital tools to manage stock and track deliveries, it's important to showcase your comfort with technology. Bring up any relevant experience you have with digital systems or tools, and be ready to explain how you can use them to improve efficiency in the role.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle the fast-paced environment of retail. Think about scenarios where you had to adapt quickly or solve problems under pressure. Practising your responses will help you articulate your thought process and show that you can keep things moving smoothly in a busy store.
