Customer Assistant - Operation - West Quay
Customer Assistant - Operation - West Quay

Customer Assistant - Operation - West Quay

Part-Time 12 - 15 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Be the powerhouse behind our stores, managing stock and deliveries.
  • Company: Join M&S, a leading retail brand with a dynamic team.
  • Benefits: Earn a competitive wage plus an unsocial hours premium.
  • Other info: Great opportunity for teamwork and personal growth.
  • Why this job: Get hands-on experience in a fast-paced retail environment.
  • Qualifications: Must be 18+, flexible, and digitally savvy.

The predicted salary is between 12 - 15 £ per hour.

Work Pattern

  • Sunday 04:45-08:45
  • Thursday 04:45-08:45
  • Friday 04:45-08:45
  • Saturday 04:45-08:45

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail. Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store. Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving. This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

Customer Assistant - Operation - West Quay employer: Marks & Spencer

At M&S, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and flexibility are at the heart of our operations. As a Customer Assistant in Operations at West Quay, you'll benefit from competitive pay, including an unsocial hours premium, and have opportunities for personal growth within a supportive culture that values your contributions. Join us to be part of a team that keeps our stores running smoothly while enjoying the unique advantages of working in a vibrant retail location.
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Contact Detail:

Marks & Spencer Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant - Operation - West Quay

✨Tip Number 1

Get to know the company! Research M&S and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to teamwork, flexibility, and handling fast-paced environments. We recommend doing mock interviews with friends or family to boost your confidence.

✨Tip Number 3

Show off your digital skills! Since being digitally confident is key for this role, be ready to discuss any relevant experience you have with digital tools. Maybe even mention how you've used tech to improve efficiency in past roles.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the M&S team. Don’t miss out on this opportunity!

We think you need these skills to ace Customer Assistant - Operation - West Quay

Physical Stamina
Attention to Detail
Time Management
Flexibility
Digital Literacy
Teamwork
Stock Management
Delivery Coordination
Problem-Solving Skills
Adaptability
Urgency
Communication Skills

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to roll up your sleeves. A bit of personality goes a long way!

Highlight Relevant Experience: Make sure to mention any previous experience in retail or similar roles. We love seeing how you've handled stock, deliveries, or worked as part of a team. Tailor your application to show us why you're the perfect fit for this physically demanding role.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate. Use bullet points if it helps to organise your thoughts!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – just a few clicks and you’re done!

How to prepare for a job interview at Marks & Spencer

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Customer Assistant in Operations entails. Familiarise yourself with the responsibilities like stock management and deliveries. This will help you demonstrate your knowledge and enthusiasm for the role.

✨Showcase Your Flexibility

Since flexibility is key in this role, be prepared to discuss examples from your past experiences where you've adapted quickly to changing situations. Highlighting your ability to work across different functions will show that you're ready to keep things moving.

✨Emphasise Teamwork

Being a team player is essential, so think of specific instances where you've successfully collaborated with others. Share how you supported colleagues in previous roles, as this will illustrate your readiness to be a vital part of the team at M&S.

✨Demonstrate Digital Confidence

As you'll be using digital tools to manage stock and track deliveries, be ready to talk about your experience with technology. Mention any relevant software or systems you've used, and express your eagerness to learn new tools if needed.

Customer Assistant - Operation - West Quay
Marks & Spencer

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