At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Earn extra £3.00 per hour for late-night shifts and enjoy a dynamic work culture.
- Other info: Flexible hours and opportunities for growth in a vibrant retail setting.
- Why this job: Be a fashion ambassador and help customers discover the latest trends.
- Qualifications: Passion for fashion and strong team collaboration skills required.
The predicted salary is between 12 - 13 £ per hour.
Work Pattern:
- Wednesday 15:00-23:00
- Thursday 15:00-23:00
- Friday 15:00-23:00
- Saturday 15:00-23:00
Under 18 Disclaimer: This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Additional £3.00 per hour (for any hours worked between 22:00 and 06:00).
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Menswear - Pantheon employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and passion for fashion. Our Customer Assistants in Menswear enjoy competitive pay, including additional night shift bonuses, and have access to extensive training and development opportunities to grow their careers in retail. Located in the heart of Pantheon, our store provides a dynamic environment where employees can engage with customers and contribute to a transformative shopping experience.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Menswear - Pantheon
✨Tip Number 1
Get to know the brand! Before your interview, dive into M&S's latest collections and understand their style ethos. This will help you chat confidently about their products and show you're genuinely interested in being a part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist a customer or handle a complaint. Role-playing these situations with a friend can help you feel more prepared and confident during the real deal.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like the Sparks App and other in-store devices. Being able to demonstrate your comfort with technology will set you apart as a candidate who’s ready to enhance the customer experience.
✨Tip Number 4
Be ready to showcase your flexibility! Retail is all about adapting to change, so think of examples from your past experiences where you’ve had to be quick on your feet. This will highlight your ability to thrive in a fast-paced environment.
We think you need these skills to ace Customer Assistant - Menswear - Pantheon
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share any relevant experience or interests that show you’re not just looking for a job, but you genuinely want to be part of the fashion world.
Highlight Your Customer Service Skills:Make sure to mention any previous roles where you’ve provided excellent customer service. We want to see how you can bring that five-star service to our customers at M&S!
Be Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or apps. Show us how you can enhance the customer experience using technology – it’ll make you stand out!
Keep It Professional Yet Personal:While we love a friendly tone, remember to keep your application professional. Be yourself, but also ensure your language and presentation reflect the high standards we uphold at M&S.
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in menswear and be ready to discuss your favourite styles. Show that you’re not just passionate about fashion, but also knowledgeable about what’s currently hot in the market.
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance customer experiences and streamline operations in a busy retail environment.
✨Show Your Team Spirit
Prepare examples of how you've worked effectively in a team before. Highlight your ability to support colleagues and contribute to a positive atmosphere, especially during busy periods.
✨Embrace Flexibility
Retail is all about adapting to change. Think of instances where you’ve had to be flexible and quick on your feet. Share these stories to demonstrate your readiness to tackle challenges head-on.
