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- Tasks: Deliver exceptional customer service and provide personalised styling advice in a fast-paced environment.
- Company: Join the iconic M&S team, known for its commitment to quality and customer experience.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth in a dynamic retail setting.
- Other info: Fast-paced role with plenty of opportunities to learn and grow in the retail industry.
- Why this job: Be part of a fashion-forward team that helps customers feel their best every day.
- Qualifications: Passion for fashion, strong communication skills, and a knack for building rapport with customers.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Sunday 12:00-16:00
- Thursday 16:00-20:00
- Friday 16:00-20:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering a market leading customer experience. This isn’t just a retail job – it’s a role for people who love pace, graft, and playing their part in delivering our transformation.
We’re looking for fashion-forward, confident people who are passionate about helping customers feel their best, whether that’s through 1 to 1 styling in suits, offering a five-star bra fit experience or a tailor-made beauty routine. You’ll be someone who knows how to build rapport quickly, listens to customer needs, and confidently recommends products both in-store and online.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. You’ll create genuine 1 to 1 connection with customers through fitting appointments and style advice, tapping into your knowledge of the latest trends and tailoring your recommendations to their unique needs.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to provide a personalised five-star service.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
If you’re ready to take the lead in delivering exceptional service and bringing the M&S style experience to life, this is your moment. Take Your Marks and apply today.
Customer Assistant - Lingerie Stylist - Brighton employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Lingerie Stylist - Brighton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their latest trends. This will help you connect with the brand and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios, especially in a fast-paced environment. Being able to demonstrate your ability to build rapport and provide tailored advice will set you apart.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like the Sparks App and other digital devices used in-store. Mentioning your comfort with technology during the interview can highlight your readiness for the role.
✨Tip Number 4
Be flexible and ready to adapt! Retail is all about change, so be prepared to discuss how you've handled busy situations in the past. Showing that you can thrive under pressure will make you a strong candidate.
We think you need these skills to ace Customer Assistant - Lingerie Stylist - Brighton
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share any experiences you have in styling or helping others find their perfect look. We want to see that you’re not just applying for a job, but that you genuinely care about making customers feel their best.
Be Personable and Relatable: In your written application, make sure to highlight your ability to connect with people. Use examples of how you've built rapport with customers in the past. We’re all about creating genuine connections, so show us how you can do that!
Demonstrate Your Digital Savvy: Since being digitally confident is key for this role, mention any experience you have with digital tools or apps. Whether it’s using social media for style inspiration or any retail tech, we want to know how you can leverage these tools to enhance customer service.
Keep It Concise and Engaging: While we love a good story, remember to keep your application clear and to the point. Use engaging language that reflects your personality, but don’t ramble on. We appreciate efficiency, so make every word count!
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion Trends
Brush up on the latest lingerie and fashion trends before your interview. Being able to discuss current styles and how they relate to customer needs will show that you're passionate and knowledgeable, which is exactly what M&S is looking for.
✨Practice Your Customer Interaction Skills
Since this role is all about building rapport with customers, practice your communication skills. Role-play common customer scenarios with a friend or family member to get comfortable with offering styling advice and fitting recommendations.
✨Familiarise Yourself with Digital Tools
Get to know the Sparks App and any other digital tools mentioned in the job description. Being digitally confident will not only help you stand out but also demonstrate your readiness to provide a personalised service in a fast-paced environment.
✨Show Your Flexibility
Retail can be unpredictable, so be prepared to discuss how you've adapted to changing situations in the past. Share examples of times when you've successfully handled busy periods or unexpected challenges to highlight your ability to thrive under pressure.