At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading fashion retailer with a vibrant culture.
- Benefits: Flexible hours, team support, and opportunities for growth.
- Other info: Dynamic team environment with a focus on collaboration and energy.
- Why this job: Be a fashion ambassador and help customers find their perfect style.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Sunday 12:00-16:00
- Thursday 16:00-20:00
- Friday 16:00-20:00
- Saturday 13:00-17:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Kidswear - Cribbs Causeway employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and innovation. As a Customer Assistant in our Cribbs Causeway location, you'll enjoy flexible working hours, opportunities for personal growth, and the chance to be part of a dynamic team that is passionate about delivering outstanding customer service. Join us to not only advance your career in fashion retail but also to be part of a company that truly cares about its employees and their development.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Kidswear - Cribbs Causeway
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest trends and products. This way, when you walk into that interview, you can chat confidently about what’s hot in kidswear and show them you’re genuinely passionate about fashion.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate those busy retail scenarios. Show off your ability to handle questions and provide style advice like a pro – it’ll make you stand out as a brand ambassador.
✨Tip Number 3
Be ready to showcase your digital savvy! Brush up on using apps and in-store devices, as being digitally confident is key. You could even mention how you’ve used similar tools in past roles to enhance customer experiences.
✨Tip Number 4
Don’t forget to highlight your teamwork skills! Retail is all about collaboration, so think of examples where you’ve worked well with others. Show them you’re not just a lone wolf but someone who thrives in a fast-paced environment and supports their team.
We think you need these skills to ace Customer Assistant - Kidswear - Cribbs Causeway
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share any relevant experiences or interests that highlight your style knowledge and enthusiasm for helping customers find their perfect look.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the role.
Highlight Your Team Spirit:Since being a team player is crucial, mention any past experiences where you’ve worked well in a team. We want to know how you contribute to a positive environment and support your colleagues!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in kidswear and be ready to discuss your favourite styles. Show that you’re not just passionate about fashion but also understand what appeals to customers, especially parents looking for trendy options for their kids.
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance customer experiences. This shows you’re ready to embrace the digital side of retail, which is crucial for M&S.
✨Show Your Team Spirit
Prepare examples of how you've worked effectively in a team before. Highlight your ability to support colleagues and contribute to a positive environment, as teamwork is key in a fast-paced retail setting.
✨Embrace Flexibility
Be ready to discuss how you handle changing situations and adapt to new challenges. Retail can be unpredictable, so demonstrating your flexibility and willingness to jump in wherever needed will impress your interviewers.
