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- Tasks: Assist customers in our bakery, providing top-notch service and product recommendations.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for growth.
- Other info: Flexible shifts in a fast-paced setting, perfect for those who thrive under pressure.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18 or over; passion for food and teamwork is essential.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Sunday 11:00 - 19:00
- Tuesday 14:00 - 21:00
- Wednesday 14:00 - 21:00
- Thursday 14:00 - 21:00
- Friday 14:00 - 21:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - InStore Bakery - Martlesham Heath Simply Food employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - InStore Bakery - Martlesham Heath Simply Food
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be digitally savvy! Familiarise yourself with tools like Sparks and in-store devices. We love tech-savvy team members who can enhance the customer experience, so show us you’re up for it!
✨Tip Number 4
Show your flexibility! Be prepared to discuss how you can adapt to different roles within the store. We need team players who can jump in wherever needed, so let us know how you can contribute to our high-energy environment.
We think you need these skills to ace Customer Assistant - InStore Bakery - Martlesham Heath Simply Food
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for M&S Food shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering top-notch service and have a love for our products.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've thrived in high-pressure environments or provided excellent customer service in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Assistant role. Remember, we’re busy too!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is exactly what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this will demonstrate your commitment to providing five-star service.
✨Emphasise Teamwork
Since being a team player is crucial for this role, come ready with stories that highlight your ability to work well with others. Discuss how you’ve supported colleagues in high-pressure situations to create a positive environment.
✨Be Ready for Flexibility
Expect questions about your adaptability and willingness to take on various tasks. Prepare to discuss how you handle changing demands and your approach to working in a fast-paced retail environment.