Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve customers, maintain store cleanliness, and manage bakery stock efficiently.
- Company: Join M&S, a leading retailer with a commitment to quality and customer service.
- Benefits: Flexible working hours, training opportunities, and a vibrant team environment.
- Other info: Fast-paced role with opportunities for personal growth and development.
- Why this job: Be the face of M&S, delivering fresh products and exceptional service every day.
- Qualifications: Passion for food, strong communication skills, and a commitment to teamwork.
The predicted salary is between 20000 - 25000 £ per year.
Work Pattern
- Week 1
- Monday – 06:00–12:30
- Thursday – 06:00–12:30
- Saturday – 12:00–16:00
- Sunday – 07:00–15:45
- Wednesday – 14:00–18:00
- Friday – 12:00–16:00
Under 18 disclaimer: This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day. You'll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers. At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety. You’ll confidently manage demand, keeping our shelves full and our customers impressed. Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours. Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output. Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination. This is a tough, fast-paced role – but one where you’ll see the impact of your work, every single day. Are you ready for it? Take Your Marks and apply today.
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability
Everyone’s Welcome: M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Customer Assistant - In Store Bakery - Ayr employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - In Store Bakery - Ayr
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their bakery section. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to engage with customers or handle complaints. Being able to demonstrate your ability to provide five-star service will set you apart.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well in a team before. M&S values collaboration, so highlighting your ability to work alongside others will be a big plus.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S family!
We think you need these skills to ace Customer Assistant - In Store Bakery - Ayr
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any relevant experience or hobbies that showcase your enthusiasm for fresh produce and baking. We want to see that you’re excited about being part of our bakery team!
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience in your application. Talk about times you've gone above and beyond for customers, as this role is all about delivering five-star service. We’re looking for those who put customers first, so let us know how you do that!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role. Remember, clarity is key!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at Marks & Spencer
✨Know Your Bakery Basics
Brush up on your knowledge of bakery products and processes. Familiarise yourself with the types of bread and pastries they offer, as well as any special promotions or seasonal items. This will show your passion for food and help you engage with customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to meet a customer's needs. This role is all about delivering five-star service, so demonstrating your commitment to customer satisfaction is key.
✨Emphasise Teamwork and Flexibility
Be ready to discuss your experience working in a team and how you adapt to changing situations. The bakery environment can be fast-paced, so highlighting your ability to collaborate with colleagues and handle multiple tasks will make you stand out.
✨Practice Common Interview Questions
Anticipate questions related to your availability, handling pressure, and managing workload. Practising your responses will help you feel more confident during the interview. Remember, they want to see how you can balance speed with safety while maintaining high standards.