At a Glance
- Tasks: Assist customers in the Food section and provide exceptional service during busy late-night shifts.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and the chance to work in a dynamic environment.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Be at the forefront of customer service and make a real difference every night.
- Qualifications: Must be over 18, with a passion for food and excellent communication skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Sunday 17.00-21.00, Monday 19.00-23.00, Wednesday 19.00-23.00, Saturday 17.00-23.00
Under 18 disclaimer: This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and meet strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill, and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Foods - Late Night employer: Marks & Spencer
At M&S, we pride ourselves on being a dynamic and supportive employer, offering our Customer Assistants in the Food section a vibrant work culture that values teamwork and resilience. With flexible hours and opportunities for personal growth, you'll be part of a fast-paced environment where your contributions are recognised and rewarded, all while serving our loyal customers with exceptional service. Join us in shaping the future of retail and enjoy the unique advantage of working for one of the UK's most beloved brands.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Foods - Late Night
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and show your adaptability! Highlight any past experiences where you've had to switch gears quickly. We love team players who can jump in wherever needed, so let us know how you can contribute to our high-energy environment.
✨Tip Number 4
Don’t forget to showcase your digital skills! Familiarise yourself with tools like Sparks and other in-store devices. We’re looking for someone who can enhance the customer experience, so tell us how you can use tech to make shopping easier for our customers.
We think you need these skills to ace Customer Assistant - Foods - Late Night
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let us know why you love M&S Food products! Share any personal experiences or favourite items that make you excited about working in our Food section. This will help us see your enthusiasm and fit for the role.
Highlight Your Customer Service Skills:We want to hear about your previous experiences in customer service. Be sure to include examples of how you've gone above and beyond for customers in the past. This will show us that you're ready to deliver that five-star service we pride ourselves on.
Be Yourself:Don’t be afraid to let your personality shine through in your application. We’re looking for down-to-earth colleagues who can thrive under pressure, so being genuine will help us get a sense of who you are and how you’ll fit into our team.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re serious about joining the M&S family!
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, make sure you brush up on M&S Food products. Familiarise yourself with their latest offerings and be ready to discuss your favourites. This shows your passion for the brand and helps you stand out as a knowledgeable candidate.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your commitment to providing five-star service.
✨Emphasise Teamwork and Flexibility
Be ready to talk about your experience working in a team and how you adapt to changing situations. Highlight any instances where you supported colleagues or took on different roles during busy periods. This aligns perfectly with the high-energy environment they’re looking for.
✨Demonstrate Digital Confidence
Since being digitally confident is essential, think of examples where you've used technology to enhance customer experiences. Whether it’s using apps or in-store devices, showing that you can leverage digital tools will set you apart from other candidates.
