At a Glance
- Tasks: Assist customers and ensure a top-notch shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and a chance to grow your skills.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be at the forefront of retail transformation and make customers feel valued.
- Qualifications: Passion for food, resilience, and a team player attitude.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern: Saturday 11:30-19:30, Sunday 14:00-22:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Foods (Fixed Term) - Kingsley Village employer: Marks & Spencer
Joining M&S as a Customer Assistant in Kingsley Village means becoming part of a dynamic team that values resilience, teamwork, and exceptional customer service. With a commitment to employee growth, we offer training and development opportunities that empower you to thrive in a fast-paced retail environment. Our supportive work culture fosters collaboration and innovation, ensuring that every day brings new challenges and rewards for those ready to embrace them.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Foods (Fixed Term) - Kingsley Village
✨Tip Number 1
Get to know the company inside out! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be digitally savvy! Familiarise yourself with tools like Sparks and in-store devices. We love candidates who can enhance the customer experience using technology, so show us you’re up for the challenge!
✨Tip Number 4
Show your team spirit! Retail is all about collaboration, so be prepared to discuss how you’ve worked well with others in the past. We’re looking for those who can contribute to a positive environment, so let your teamwork shine through!
We think you need these skills to ace Customer Assistant - Foods (Fixed Term) - Kingsley Village
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing a fantastic experience for our customers.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you’ve thrived under pressure or delivered exceptional service – we love to see how you can bring that energy to our team!
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for down-to-earth colleagues who can connect with our customers, so show us who you are and why you’d be a great fit for M&S.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items and their unique features will show your passion and knowledge, which is exactly what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a challenging situation. This will demonstrate your commitment to providing five-star service.
✨Embrace the Pressure
Since this role thrives in a high-pressure environment, be ready to discuss how you handle stress. Share specific instances where you maintained focus and efficiency during busy periods, highlighting your resilience and ability to stay sharp under pressure.
✨Be a Team Player
M&S values teamwork, so come prepared to talk about your experiences working in a team. Share how you’ve supported colleagues and contributed to a positive work environment, as this will show that you can adapt and thrive in a collaborative setting.
