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- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same – embrace the challenge!
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, strong communication skills, and a team player attitude.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Sunday 14:00-18:00
- Tuesday 17:30-21:30
- Thursday 17:30-21:30
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service you'll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them. Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge. This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Wigan Robin Retail Park Simply Food employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food - Wigan Robin Retail Park Simply Food
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share examples of how you've gone above and beyond in past roles.
✨Tip Number 3
Be digitally savvy! Familiarise yourself with tools like the Sparks App and other digital devices we use in-store. Show us that you can enhance the customer experience with tech – it’s a big part of the role!
✨Tip Number 4
Flexibility is key! Be prepared to discuss how you can adapt to different areas of the store and changing demands. We love team players who can jump in wherever needed, so highlight your willingness to roll up your sleeves and get stuck in!
We think you need these skills to ace Customer Assistant - Food - Wigan Robin Retail Park Simply Food
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing top-notch service and have a love for M&S Food products.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've thrived in high-pressure environments or delivered exceptional customer service in the past.
Be Digital Savvy: Since being digitally confident is key, mention any experience you have with digital tools or apps. If you’ve used similar technology before, share that! It shows us you’re ready to enhance the customer experience with our digital tools.
Emphasise Teamwork: We’re all about collaboration here at M&S, so make sure to highlight your ability to work well in a team. Share examples of how you’ve supported colleagues in previous roles and contributed to a positive work environment.
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this aligns perfectly with what M&S is looking for.
✨Demonstrate Team Spirit
Be ready to talk about your experience working in a team. Highlight situations where you supported colleagues or contributed to a positive work environment, as teamwork is crucial in a fast-paced retail setting.
✨Embrace Flexibility
Since the role requires adaptability, be prepared to discuss how you handle changing situations. Share examples of when you've successfully adjusted to new challenges or shifts in priorities, showing that you're ready for anything!