At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Earn a competitive wage plus an extra £3.00 p/h for late shifts.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be over 18, with a passion for food and excellent communication skills.
The predicted salary is between 12 - 15 € per hour.
Work Pattern:
- Sunday 17.00 - 23.00
- Monday 17.00 - 23.00
- Thursday 17.00 - 23.00
Under 18 disclaimer: This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Whiteladies Road Bristol employer: Marks & Spencer
Join M&S as a Customer Assistant on Whiteladies Road in Bristol, where you'll be part of a dynamic team in the UK's fastest growing retailer. We offer competitive pay, including an unsocial hours premium, and a vibrant work culture that values resilience and teamwork. With opportunities for personal growth and development, you'll thrive in a supportive environment that encourages you to deliver exceptional service and embrace the challenges of a busy retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Whiteladies Road Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the conversation, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or recommend products. Role-playing these situations with a friend can help you feel more confident and prepared for the real deal.
✨Tip Number 3
Be ready to showcase your flexibility! During the interview, highlight your ability to adapt to different roles and tasks in the store. M&S values team players who can jump in wherever needed, so let them know you're up for the challenge!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to use digital tools to enhance the customer experience, just like we do at M&S.
We think you need these skills to ace Customer Assistant - Food - Whiteladies Road Bristol
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for food and customer service in your application. Mention any relevant experience or knowledge about M&S Food products that makes you a great fit for the role.
Be Yourself:We want to know the real you! Use your own voice in your application. Share your personality and how you thrive in high-pressure situations, as this is key for the Customer Assistant role.
Highlight Team Spirit:Since being a team player is crucial, make sure to include examples of how you've worked well with others in the past. We love seeing how you contribute to a positive environment!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the M&S family.
How to prepare for a job interview at Marks & Spencer
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to talk confidently about their offerings will show your passion and commitment to the role. It’s all about impressing them with your knowledge!
✨Show Your Resilience
Prepare examples of how you've thrived under pressure in previous roles. This job is fast-paced, so demonstrating your ability to stay sharp and focused during busy times will set you apart from other candidates.
✨Emphasise Team Spirit
Be ready to discuss how you’ve contributed to a positive team environment in the past. Highlighting your teamwork skills will show that you’re not just about individual success but also about supporting your colleagues.
✨Flexibility is Key
Expect questions about your adaptability. Share experiences where you’ve had to adjust quickly to changing situations. This will demonstrate that you can handle the dynamic nature of retail and are ready for any challenge that comes your way.
