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- Tasks: Assist customers and ensure a smooth shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a chance to thrive under pressure.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team-oriented mindset.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern
- Sunday 12:45-19:00
- Saturday 15:45-22:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food (Weekend Late) - Oxford employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food (Weekend Late) - Oxford
✨Tip Number 1
Get to know the company inside out! Research M&S and their Food section so you can chat confidently about their products during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to showcase your digital savvy! Familiarise yourself with tools like Sparks and in-store devices. We’re looking for someone who can enhance the customer experience using tech, so don’t shy away from discussing your digital skills.
✨Tip Number 4
Show us your flexibility! Be prepared to discuss how you can adapt to different roles within the store. We love team players who can jump in wherever needed, so share examples of how you've done this in the past.
We think you need these skills to ace Customer Assistant - Food (Weekend Late) - Oxford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing top-notch service and have a keen interest in M&S Food products.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've thrived in high-pressure environments or delivered exceptional customer service in the past – we love to see real-life stories!
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for down-to-earth colleagues who can connect with customers, so being authentic will help us see if you’re a good fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Marks & Spencer
✨Know Your M&S Food Products
Before the interview, make sure you brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Demonstrate Your Customer Service Skills
Think of examples from your past experiences where you've delivered exceptional customer service. Be ready to share these stories, highlighting how you handled pressure and went above and beyond to meet customer needs. This will showcase your ability to thrive in a fast-paced environment.
✨Show Your Team Spirit
M&S values teamwork, so be prepared to discuss how you’ve worked effectively in a team before. Share specific instances where you supported colleagues or contributed to a positive work environment. This will demonstrate that you’re not just a lone wolf but a team player who can help drive success.
✨Embrace Flexibility and Adaptability
Retail can be unpredictable, so highlight your flexibility and willingness to adapt to changing situations. Think of times when you had to switch tasks quickly or take on different roles. This will reassure them that you can handle the dynamic nature of the job.