At a Glance
- Tasks: Join M&S as a Customer Assistant, delivering top-notch service and supporting food sales.
- Company: M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Earn a competitive wage plus an extra £3.00 p/h for unsocial hours worked.
- Other info: Flexible shifts and opportunities for growth in a dynamic workplace.
- Why this job: Be at the forefront of retail, making a real impact on customer experiences.
- Qualifications: Must be 18+, resilient, and ready to thrive in a fast-paced environment.
The predicted salary is between 12 - 15 £ per hour.
This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Vangarde Monks Cross employer: Marks & Spencer
Join M&S as a Customer Assistant in our Food section at Vangarde Monks Cross, where you'll be part of a dynamic team in the UK's fastest growing retailer. We offer competitive pay with an unsocial hours premium, a supportive work culture that values teamwork and resilience, and ample opportunities for personal growth and development. Embrace the challenge of a fast-paced environment while delivering exceptional service and making a real impact on customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Vangarde Monks Cross
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a difficult customer or recommend a product. We want to see how you shine under pressure, so be ready to showcase your five-star service!
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to work in different areas of the store and tackle various tasks. We love team players who can jump in wherever needed, so let us know how you can contribute to our high-energy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining the M&S family. So, take your marks and get that application in!
We think you need these skills to ace Customer Assistant - Food - Vangarde Monks Cross
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about being a part of the M&S team!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've thrived in high-pressure environments or delivered exceptional customer service – we love to see that!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Assistant role. Remember, we’re looking for someone who can think on their feet!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just a few clicks and you’re on your way!
How to prepare for a job interview at Marks & Spencer
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Show Your Resilience
Prepare examples of how you've thrived under pressure in previous roles. This job requires you to stay sharp and focused during busy times, so demonstrating your ability to handle stress will impress the interviewers.
✨Emphasise Team Spirit
Think of instances where you've worked well in a team. M&S values collaboration, so sharing stories about how you supported colleagues or contributed to a positive environment will highlight your suitability for the role.
✨Be Digitally Savvy
Brush up on your digital skills, especially if you're familiar with apps or in-store devices. Mentioning your comfort with technology during the interview will show that you're ready to enhance the customer experience using M&S's digital tools.
