At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, including an unsocial hours premium, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a supportive team environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be over 18, with a passion for food and excellent communication skills.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern
- Thursday 18.00-24.00
- Friday 18.00-24.00
- Saturday 14.00-18.45
Under 18 disclaimer: This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Uckfield employer: Marks & Spencer
Join M&S as a Customer Assistant in Uckfield, where you'll be part of a dynamic team that thrives on delivering exceptional service in a fast-paced environment. With competitive pay including an unsocial hours premium, a supportive work culture, and opportunities for personal growth, M&S is committed to investing in its employees and fostering a sense of community. Embrace the challenge of a frontline role and enjoy the unique advantages of working with one of the UK's leading retailers, where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Uckfield
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a difficult customer or recommend a product. We want to see how you shine under pressure, so be ready to showcase your five-star service!
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to work in different areas of the store and how you thrive in a fast-paced environment. We love team players who can roll with the punches and keep things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining the M&S family. Don’t miss out on this opportunity – take your marks and apply today!
We think you need these skills to ace Customer Assistant - Food - Uckfield
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about joining M&S and making a difference in our customers' shopping experience.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've thrived under pressure or delivered excellent service in previous jobs – we love to see real-life stories!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Assistant role. Remember, we’re looking for someone who can communicate effectively, especially in a busy environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there, which can help you craft an even better application.
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is key for a Customer Assistant role.
✨Demonstrate Your Resilience
Prepare examples of how you've thrived in high-pressure situations. Whether it’s handling a busy shift or resolving customer complaints, showcasing your ability to stay calm and focused under pressure will impress the interviewers.
✨Show Your Team Spirit
Think of instances where you’ve worked well in a team. Highlighting your collaborative skills and how you support colleagues will resonate well, as being a team player is crucial in this role.
✨Embrace Flexibility
Be ready to discuss how you adapt to changing environments. Share experiences where you’ve had to switch tasks quickly or take on different roles, as flexibility is vital in the fast-paced retail world.
