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- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Earn a competitive wage plus an unsocial hours premium for early shifts.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18+, with a passion for food and excellent customer service skills.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern:
- Sunday 04:00-09:00
- Thursday 04:00-09:00
- Friday 04:00-09:00
- Saturday 04:00-09:00
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Tunbridge Wells employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food - Tunbridge Wells
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a difficult customer or recommend a product. We want to see how you shine under pressure, so be ready to showcase your five-star service!
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to work in different areas of the store and tackle various tasks. We love team players who can jump in wherever needed, so let us know how you can contribute to our high-energy environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining the M&S family. Don’t miss out on this opportunity – take your marks and apply today!
We think you need these skills to ace Customer Assistant - Food - Tunbridge Wells
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing a fantastic experience for our customers.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in fast-paced environments. We love seeing examples of how you've thrived under pressure or gone above and beyond for customers in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at M&S.
How to prepare for a job interview at Marks & Spencer
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Understand their unique selling points and be ready to discuss your favourites. This shows your passion for the brand and helps you stand out as a knowledgeable candidate.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will highlight your ability to thrive under pressure and deliver five-star service.
✨Show Your Team Spirit
Be ready to talk about your experiences working in a team. Share specific instances where you supported colleagues or contributed to a positive work environment. M&S values teamwork, so demonstrating your collaborative spirit will resonate well with the interviewers.
✨Embrace Flexibility and Adaptability
Since the role requires flexibility, prepare to discuss how you've adapted to changing situations in previous jobs. Highlight your willingness to take on various tasks and your ability to stay focused during busy periods. This will show that you're ready to embrace the challenges of the role.