At a Glance
- Tasks: Assist customers, recommend products, and ensure a fantastic shopping experience.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic work environment with plenty of opportunities to learn and develop.
- Why this job: Be at the forefront of retail, making a real difference for customers every day.
- Qualifications: Passion for food, strong communication skills, and a team player attitude.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern
- Sunday 11.00 - 19.00
- Friday 14.00 - 22.00
- Saturday 14.00 - 22.00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - The Springs Leeds Foodhall employer: Marks & Spencer
At M&S, we pride ourselves on being more than just a retailer; we are a community that values hard work, resilience, and exceptional service. As a Customer Assistant in our Food section at The Springs Leeds Foodhall, you'll enjoy a dynamic work environment that fosters teamwork and personal growth, with opportunities to develop your skills and advance your career. With a commitment to employee well-being and a culture that celebrates diversity, M&S is an excellent employer for those looking to make a meaningful impact in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - The Springs Leeds Foodhall
✨Tip Number 1
Get to know the company inside out! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share examples of how you've gone above and beyond in past roles.
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to switch between tasks and areas in the store. We love team players who can jump in wherever needed, so let us know how you've done this in previous jobs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get your application noticed. Plus, it shows us that you’re serious about joining the M&S family. So, take the plunge and submit your application today!
We think you need these skills to ace Customer Assistant - Food - The Springs Leeds Foodhall
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing top-notch service and have a love for M&S Food products.
Be Specific:Use specific examples from your past experiences to highlight how you've thrived in high-pressure situations. We’re looking for those moments where you went above and beyond for customers or worked as part of a team to achieve great results.
Embrace the Digital:Mention any experience you have with digital tools or technology, especially if it relates to enhancing customer experiences. We value digital confidence, so show us how you can use tech to make shopping easier and more enjoyable for our customers.
Apply Through Our Website:Make sure to apply through our website for the best chance of success. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team at M&S!
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this aligns perfectly with what they’re looking for in a brand ambassador.
✨Demonstrate Flexibility and Team Spirit
Be ready to talk about your ability to adapt to different roles and work as part of a team. Share experiences where you’ve successfully collaborated with others or handled changing demands, as this is crucial in a fast-paced environment.
✨Embrace Digital Tools
Since being digitally confident is essential, brush up on any relevant technology or tools you might use in the role. Mentioning how you’ve used similar tools in previous jobs can show that you’re ready to enhance the customer experience right from the start.
