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- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible shifts, competitive pay, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same – embrace the challenge!
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team-oriented mindset.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern
- Sunday 1400-1800
- Friday 1430-1830
- Saturday 1430-1830
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Stirling employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food - Stirling
✨Tip Number 1
Get to know the company inside out! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences and how you kept things running smoothly.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like Sparks and in-store devices. We’re looking for team players who can enhance the customer experience, so be prepared to discuss how you’d use these tools to make shopping easier for our customers.
✨Tip Number 4
Flexibility is key! Be ready to talk about how you adapt to changing situations. Whether it’s jumping between tasks or working different shifts, we want to know you can roll with the punches and keep that positive energy flowing!
We think you need these skills to ace Customer Assistant - Food - Stirling
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing top-notch service and have a love for M&S Food products.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've thrived in high-pressure environments or delivered exceptional customer service in the past.
Be Digital Savvy: Since being digitally confident is key, mention any experience you have with digital tools or technology. Show us that you’re comfortable using devices and apps to enhance the customer experience – it’ll make you stand out!
Emphasise Team Spirit: We’re all about teamwork at M&S, so don’t forget to highlight your ability to work well with others. Share examples of how you’ve contributed to a positive team environment and supported your colleagues in achieving common goals.
How to prepare for a job interview at Marks & Spencer
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will show your passion for the brand and help you confidently recommend products during the interview.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will highlight your ability to thrive under pressure and deliver five-star service.
✨Show Your Team Spirit
Be ready to discuss how you work as part of a team. Share stories that illustrate your ability to support colleagues and contribute to a positive work environment. M&S values teamwork, so showcasing this trait will make you stand out.
✨Embrace Flexibility and Adaptability
Since the role requires flexibility, think of instances where you've adapted to changing circumstances in a work setting. Highlight your willingness to take on various tasks and how you handle the fast-paced nature of retail.