At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, including an unsocial hours premium, and opportunities for growth.
- Other info: Dynamic role with flexible shifts and a supportive team atmosphere.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18+, resilient, and ready to thrive in a fast-paced environment.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern:
- Monday - 05:30 - 09:30
- Tuesday - 05:30 - 09:30
- Wednesday - 05:30 - 09:30
- Thursday - 05:30 - 09:30
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Spinningfields Simply Food employer: Marks & Spencer
Join M&S as a Customer Assistant in Spinningfields Simply Food, where you'll be part of a dynamic team that thrives on delivering exceptional service in a fast-paced environment. With early morning shifts and the opportunity to earn an unsocial premium, we offer a supportive work culture that values resilience and teamwork, alongside ample opportunities for personal growth and development within one of the UK's leading retailers. Embrace the challenge and make a meaningful impact while enjoying the unique advantages of working in a vibrant city location.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Spinningfields Simply Food
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and show your adaptability! Highlight any past experiences where you've had to switch gears quickly. We love team players who can jump in wherever needed, so let us know how you can contribute to our high-energy environment.
✨Tip Number 4
Don’t forget to showcase your digital skills! Familiarise yourself with tools like the Sparks App and be prepared to discuss how you can use technology to enhance the customer experience. We’re looking for digitally confident individuals who can help us drive growth.
We think you need these skills to ace Customer Assistant - Food - Spinningfields Simply Food
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for food and customer service! Mention any relevant experience or knowledge about M&S Food products to show you’re genuinely interested in the role.
Tailor Your Application:Make sure to customise your application to highlight how you fit the job description. Use keywords from the listing, like 'high-pressure environment' and 'team player', to demonstrate you understand what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on your skills and experiences that directly relate to the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Marks & Spencer
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Demonstrate Your Resilience
Prepare examples from your past experiences where you thrived under pressure. This role demands resilience, so share stories that highlight your ability to stay calm and focused during busy times.
✨Show Off Your Digital Skills
Since being digitally confident is essential, think of ways you've used technology in previous jobs. Be ready to discuss how you can leverage tools like the Sparks App to enhance customer experience.
✨Emphasise Teamwork and Flexibility
This role requires a strong team player who can adapt to changing demands. Prepare to talk about your experiences working in teams and how you’ve been flexible in your previous roles to meet business needs.
