At a Glance
- Tasks: Assist customers in our Food section, providing top-notch service and product recommendations.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible shifts, competitive pay, and opportunities for growth in a dynamic environment.
- Other info: Embrace a fast-paced role with endless opportunities to learn and grow.
- Why this job: Be at the forefront of retail transformation and make a real impact on customer experiences.
- Qualifications: Passion for food, resilience under pressure, and digital confidence are key.
The predicted salary is between 22000 - 25000 € per year.
Work Pattern
- Monday 14:00-22:00
- Tuesday 14:00-22:00
- Wednesday 14:00-22:00
- Friday 14:00-22:00
- Saturday 14:00-22:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Sears Solihull SF employer: Marks & Spencer
At M&S, we pride ourselves on being more than just a retailer; we are a community that values hard work, resilience, and exceptional service. As a Customer Assistant in our Food section at the Solihull store, you'll enjoy a dynamic work culture that encourages teamwork and personal growth, with opportunities to develop your skills in a fast-paced environment. With competitive benefits and a commitment to employee well-being, M&S is an excellent employer for those looking to make a meaningful impact while thriving in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Sears Solihull SF
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and show your adaptability! Highlight any past experiences where you've had to switch gears quickly. We love team players who can roll with the punches and keep the energy high, so let us know how you fit that bill.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get your application in front of us. Plus, it shows you’re tech-savvy and ready to use our digital tools to enhance the customer experience.
We think you need these skills to ace Customer Assistant - Food - Sears Solihull SF
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing top-notch service and have a love for M&S Food products.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've thrived in high-pressure environments or delivered exceptional customer service in the past.
Be Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or apps. If you’ve used similar technology before, share that! It shows us you’re ready to enhance the customer experience with our digital tools.
Emphasise Teamwork:We’re all about teamwork at M&S, so don’t forget to highlight your ability to work well with others. Share examples of how you’ve contributed to a positive team environment and supported your colleagues in achieving common goals.
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Show Your Resilience
Prepare examples of how you've thrived in high-pressure situations. Whether it’s handling a busy shift or resolving customer complaints, demonstrating your ability to stay calm and focused will impress the interviewers.
✨Emphasise Teamwork
Think of instances where you’ve worked effectively as part of a team. Highlighting your collaborative spirit and how you support colleagues will resonate well, as teamwork is crucial in this role.
✨Be Digitally Savvy
Familiarise yourself with digital tools like the Sparks App. Mention any experience you have with technology in retail settings, as being digitally confident is essential for enhancing the customer experience at M&S.
