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- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same – embrace the challenge!
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, strong communication skills, and a team player attitude.
The predicted salary is between 12 - 13 £ per hour.
Work Pattern
- Tuesday 6:30 - 10:30
- Wednesday 6:30 - 10:30
- Thursday 6:30 - 10:30
- Friday 6:30 - 10:30
- Saturday 6:30 - 10:30
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Queens Park Simply Food employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food - Queens Park Simply Food
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and show it! Highlight your adaptability in previous roles. We love team players who can jump into different areas of the store as needed, so let us know how you've embraced change in the past.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your passion for food and customer service, and don’t forget to mention any digital tools you’re comfortable using.
We think you need these skills to ace Customer Assistant - Food - Queens Park Simply Food
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let us know why you love food and what makes M&S products special to you. We want to see your enthusiasm shine through!
Highlight Your Customer Service Skills: Make sure to mention any experience you have in delivering top-notch customer service. We’re looking for those who can keep a cool head under pressure and make customers feel valued.
Be Flexible and Adaptable: Since the role requires flexibility, share examples of how you've adapted to changing situations in previous jobs. We appreciate candidates who can roll with the punches!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you on the path to joining our team at M&S.
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items and their unique features will show your passion and knowledge, which is exactly what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will demonstrate your commitment to providing five-star service.
✨Embrace the Pressure
Since this role thrives in a high-pressure environment, be ready to discuss how you handle stress and stay focused during busy periods. Share specific strategies you use to maintain your composure and efficiency when things get hectic.
✨Be a Team Player
Highlight your ability to work well in a team. Prepare to talk about experiences where you supported colleagues or contributed to a positive work environment. M&S values collaboration, so showing that you can lift others up will set you apart.