At a Glance
- Tasks: Deliver five-star service and assist customers in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant culture.
- Benefits: Flexible shifts, competitive pay, and a chance to grow your career.
- Other info: Dynamic environment with opportunities to adapt and thrive.
- Why this job: Be a brand ambassador and make customers feel valued every day.
- Qualifications: Passion for food, resilience, and a team player attitude.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern: Sunday 12:30-19:00, Saturday 15:00-21:30
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Northallerton New Simply Food employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and resilience. Our Customer Assistants in Northallerton enjoy flexible shifts, opportunities for personal growth, and the chance to be part of a dynamic team that delivers outstanding service in a fast-paced environment. With a commitment to employee development and a focus on innovation, we empower our staff to thrive and make a real impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Northallerton New Simply Food
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be digitally savvy! Familiarise yourself with tools like the Sparks App and in-store devices. We love tech-savvy team members who can enhance the customer experience, so show us you’re up for it!
✨Tip Number 4
Show your flexibility! Be prepared to discuss how you can adapt to different roles within the store. We value team players who can jump in wherever needed, so let us know how you can contribute to our high-energy environment.
We think you need these skills to ace Customer Assistant - Food - Northallerton New Simply Food
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and what excites you about working in the food section. We want to see that you're not just looking for a job, but that you're genuinely enthusiastic about M&S Food products!
Highlight Your Customer Service Skills:Make sure to mention any experience you have in delivering top-notch customer service. We’re all about making our customers feel valued, so share examples of how you've gone above and beyond to help customers in the past.
Emphasise Your Team Spirit:Being a team player is key in our fast-paced environment. In your application, talk about times when you've worked well with others to achieve a common goal. We love to see collaboration and support among colleagues!
Be Flexible and Ready for Challenges:Let us know that you're adaptable and ready to tackle whatever comes your way. Mention any experiences where you've had to think on your feet or adjust to changing situations – we want to see that you can thrive under pressure!
How to prepare for a job interview at Marks & Spencer
✨Know Your M&S Food Products
Before the interview, make sure you brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about times when you went above and beyond to help a customer or resolved a challenging situation. This will demonstrate your ability to thrive under pressure and provide five-star service.
✨Emphasise Teamwork and Flexibility
M&S values team players who can adapt to changing demands. Be ready to discuss how you've worked effectively in a team and how you handle shifting priorities. Highlight your flexibility and willingness to take on various roles within the store.
✨Be Digitally Savvy
Since being digitally confident is essential for this role, make sure you’re familiar with digital tools like apps and in-store devices. You could mention any relevant experience you have with technology in retail, which will show that you're prepared to enhance the customer experience using these tools.
