At a Glance
- Tasks: Join M&S as a Customer Assistant, delivering top-notch service and supporting our food section.
- Company: M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Earn an extra £3.00 per hour for night shifts and enjoy a dynamic work environment.
- Other info: Flexible shifts in a high-energy environment with opportunities for growth.
- Why this job: Be at the forefront of retail, making a real impact on customer experiences every night.
- Qualifications: Must be over 18, with a passion for food and excellent customer service skills.
The predicted salary is between 12 - 15 € per hour.
Work Pattern
- Thursday 22:00-06:00
- Friday 22:00-06:00
- Saturday 22:00-06:00
Under 18 Disclaimer: This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Additional £3.00 per hour (for any hours worked between 22:00 and 06:00).
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food (Nights) - Bromley employer: Marks & Spencer
Joining M&S as a Customer Assistant in Bromley offers you the chance to be part of a dynamic team at one of the UK's leading retailers. With competitive pay, including an additional £3.00 per hour for night shifts, and a vibrant work culture that values resilience and teamwork, you'll find ample opportunities for personal growth and development. Embrace the challenge of a fast-paced environment where your contributions are recognised and rewarded, making every shift a meaningful experience.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food (Nights) - Bromley
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to switch between tasks and areas in the store. We love team players who can roll with the punches, so let us know how you've done this in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining the M&S family. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Assistant - Food (Nights) - Bromley
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and what makes M&S products special to you. We want to see that enthusiasm shine through!
Highlight Your Customer Service Skills:Make sure to mention any experience you have in customer service. We’re looking for those who can deliver five-star service, so share examples of how you've gone above and beyond for customers in the past.
Be Yourself:We want to get to know the real you! Don’t be afraid to show your personality in your application. Authenticity is key, and we appreciate down-to-earth individuals who thrive under pressure.
Apply Through Our Website:For the best chance of success, make sure you apply directly through our website. It’s the easiest way for us to see your application and get you on board with the M&S team!
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items and their unique features will show your passion and knowledge, which is key for a Customer Assistant role.
✨Showcase Your Resilience
Prepare examples from your past experiences where you've thrived under pressure. Whether it’s handling a busy shift or resolving customer complaints, demonstrating your ability to stay calm and effective in high-pressure situations will impress the interviewers.
✨Emphasise Teamwork
Think of specific instances where you’ve worked as part of a team to achieve a goal. Highlighting your ability to support colleagues and contribute to a positive work environment will resonate well, as teamwork is crucial in this role.
✨Be Digitally Savvy
Familiarise yourself with digital tools that enhance customer experience, like Sparks. Be ready to discuss how you’ve used technology in previous roles to improve service or efficiency, as being digitally confident is essential for this position.
