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- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible shifts, competitive pay, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same – embrace the challenge!
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team-oriented mindset.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern
- Week 1
- Sunday 7:00 - 12:00
- Monday 6:00 - 11:00
- Friday 6:00 - 11:00
- Saturday 6:00 - 11:00
- Tuesday 6:00 - 11:00
- Thursday 6:00 - 11:00
- Friday 6:00 - 11:00
- Saturday 6:00 - 11:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Marshalswick St Albans employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food - Marshalswick St Albans
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and show your adaptability! Highlight any past experiences where you've had to switch tasks quickly or work in different areas. We love team players who can roll with the punches and keep things running smoothly.
✨Tip Number 4
Don’t forget to showcase your digital skills! Familiarise yourself with tools like Sparks and any other tech we use. Being digitally confident is key, so let us know how you’ve used technology to enhance customer experiences in the past.
We think you need these skills to ace Customer Assistant - Food - Marshalswick St Albans
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing top-notch service and have a love for M&S Food products.
Be Specific: Use specific examples from your past experiences to demonstrate how you've thrived in high-pressure environments. We’re looking for those moments where you went above and beyond to help customers or support your team, so don’t hold back!
Tailor Your Application: Make sure to tailor your application to the role of Customer Assistant. Highlight your flexibility and teamwork skills, as well as your digital confidence. We want to know how you can contribute to our fast-paced environment and help us deliver five-star service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Marks & Spencer
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will show your passion for the brand and help you confidently recommend products during the interview.
✨Demonstrate Your Customer Service Skills
Prepare to share examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond for a customer, as this aligns perfectly with what M&S is looking for in a Customer Assistant.
✨Show Your Team Spirit
M&S values teamwork, so be ready to discuss how you work well with others. Share experiences where you supported colleagues or contributed to a positive work environment, highlighting your ability to thrive in a high-energy setting.
✨Embrace Flexibility and Adaptability
Since the role requires flexibility, think of examples that showcase your adaptability. Talk about situations where you successfully handled changing demands or worked across different areas, demonstrating that you're ready for the dynamic nature of retail.