At a Glance
- Tasks: Assist customers in the Food section and deliver exceptional service.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant culture.
- Benefits: Flexible shifts, competitive pay, and a chance to grow your career.
- Other info: Fast-paced environment with opportunities for personal and professional development.
- Why this job: Be part of a dynamic team and make a real difference for customers.
- Qualifications: Passion for food, resilience, and a team-oriented mindset.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Thursday 14:00-21:00
- Friday 13:30-21:00
- Saturday 14:00-21:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Manchester employer: Marks & Spencer
At M&S, we pride ourselves on being more than just a retailer; we are a community that values hard work, resilience, and exceptional service. As a Customer Assistant in our Food section in Manchester, you'll enjoy a dynamic work culture that encourages teamwork and personal growth, with opportunities to develop your skills in a fast-paced environment. With competitive benefits and a commitment to employee well-being, M&S is the perfect place for those looking to make a meaningful impact while advancing their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Manchester
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to switch between tasks and areas in the store. We love team players who can roll with the punches, so let us know how you've done this in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed by us. Make sure your application reflects your passion for food and customer service, and don’t forget to mention any digital tools you’re comfortable using.
We think you need these skills to ace Customer Assistant - Food - Manchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing a fantastic experience for our customers.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you’ve thrived under pressure or delivered exceptional service – we love to see how you can bring that energy to our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Assistant role. Remember, we’re looking for someone who can think on their feet!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Marks & Spencer
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond to meet customer needs, especially in high-pressure situations. This will highlight your ability to thrive in a busy retail environment.
✨Show Your Team Spirit
Be ready to discuss how you work as part of a team. Share stories that illustrate your collaborative spirit and how you support colleagues to create a positive atmosphere. M&S values teamwork, so showing that you can contribute to a high-energy environment is key.
✨Embrace Digital Tools
Since being digitally confident is essential, make sure you’re familiar with tools like the Sparks App. Mention any experience you have with digital devices in retail settings, and be prepared to discuss how you would use these tools to enhance the customer experience.
