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- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Earn a competitive wage plus an extra £3.00 p/h for unsociable hours.
- Other info: Dynamic shifts with opportunities for growth in a fast-paced environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18 or over; passion for food and teamwork is essential.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern:
- Sunday 18:00 - 02:00
- Tuesday 22:00 - 06:00
- Friday 22:00 - 06:00
- Saturday 23:00 - 07:00
Under 18 disclaimer: This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Lisburn employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food - Lisburn
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Being able to demonstrate your ability to deliver five-star service under pressure will definitely impress the hiring team.
✨Tip Number 3
Show off your digital confidence! Familiarise yourself with tools like the Sparks App and in-store devices. Mentioning your comfort with these during the interview can highlight your readiness to enhance the customer experience.
✨Tip Number 4
Be flexible and ready to adapt! Share examples from your past experiences where you’ve thrived in changing environments. This will show that you’re the kind of team player who can handle the dynamic nature of retail.
We think you need these skills to ace Customer Assistant - Food - Lisburn
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about being a part of the M&S team!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention how you thrive under pressure and can deliver top-notch service, as these are key qualities we’re looking for in a Customer Assistant.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re busy too, so make it easy for us to see why you should be on our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Marks & Spencer
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Show Your Resilience
Prepare examples of how you've thrived under pressure in previous roles. This job demands quick thinking and adaptability, so share stories that highlight your ability to stay calm and effective when things get hectic.
✨Emphasise Team Spirit
Think of instances where you’ve worked well in a team. M&S values collaboration, so be ready to discuss how you support your colleagues and contribute to a positive work environment.
✨Be Digitally Savvy
Brush up on your digital skills, especially if you’ve used apps or devices in previous jobs. Mentioning your comfort with technology will show you're ready to utilise tools like the Sparks App to enhance customer experience.