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- Tasks: Assist customers in the Food section and provide exceptional service.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a chance to thrive under pressure.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team player attitude.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern
- Week 1
- Monday 18:00 - 22:00
- Wednesday 18:00 - 22:00
- Thursday 18:00 - 22:00
- Saturday 17:00 - 21:00
- Sunday 14:30 - 18:30
- Monday 14:30 - 18:30
- Wednesday 14:30 - 18:30
- Thursday 18:00 - 22:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Leamington Shopping Park employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food - Leamington Shopping Park
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the conversation, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or recommend products. Role-playing these situations with a friend can help you feel more confident and prepared for the real deal.
✨Tip Number 3
Show off your flexibility! Be ready to discuss how you can adapt to different roles within the store. Highlight any past experiences where you’ve had to think on your feet or switch tasks quickly – it’ll show you’re the perfect fit for a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at M&S and ready to take on the challenge head-on.
We think you need these skills to ace Customer Assistant - Food - Leamington Shopping Park
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing top-notch service and have a love for M&S Food products.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've thrived in high-pressure environments or delivered exceptional service in the past – we love a good story!
Be Digital Savvy: Since being digitally confident is key, don’t forget to mention any experience you have with digital tools or technology. Whether it’s using apps or in-store devices, show us that you’re ready to enhance the customer experience with your tech skills.
Keep It Professional Yet Friendly: While we want to see your personality, remember to keep your tone professional. A friendly, approachable style will resonate well with us, so strike that balance between being casual and respectful in your writing.
How to prepare for a job interview at Marks & Spencer
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about times when you went above and beyond to help a customer or resolved a challenging situation. This will demonstrate your ability to thrive under pressure and provide five-star service.
✨Emphasise Teamwork and Flexibility
Be ready to discuss how you work well in a team and adapt to changing environments. Share specific instances where you collaborated with colleagues to achieve a common goal or adjusted your approach based on the needs of the store. This aligns perfectly with the role's emphasis on being a team player.
✨Demonstrate Digital Confidence
Since being digitally confident is essential for this role, think of examples where you've used technology to enhance customer experiences. Whether it's using apps or in-store devices, showing that you're comfortable with digital tools will set you apart as a candidate who can contribute to the modern retail environment.