At a Glance
- Tasks: Assist customers and manage food products during late-night shifts.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Earn an extra £3.00 per hour for late-night work and enjoy flexible shifts.
- Other info: Fast-paced role with opportunities for growth and teamwork.
- Why this job: Be at the forefront of customer service and make a real impact in a dynamic environment.
- Qualifications: Must be 18 or over; passion for food and customer service is essential.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern
- Monday 18:00 - 00:00
- Tuesday 18:00 - 00:00
- Friday 16:00 - 00:00
- Saturday 16:00 - 00:00
Under 18 Disclaimer: This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Additional £3.00 per hour (for any hours worked between 22:00 and 06:00).
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food (Late Nights) - Exmouth employer: Marks & Spencer
Join M&S as a Customer Assistant in Exmouth, where you'll be part of a dynamic team that values hard work and exceptional service. With competitive pay, including an additional £3.00 per hour for late-night shifts, we offer a supportive work culture that encourages personal growth and development. Embrace the opportunity to thrive in a fast-paced environment while making a meaningful impact on our customers' shopping experience.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food (Late Nights) - Exmouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers in the past. Being able to share these stories will demonstrate your commitment to delivering five-star service, which is key for this role.
✨Tip Number 3
Be ready for a fast-paced environment! During your interview, highlight your ability to thrive under pressure. Share experiences where you've successfully managed busy situations, as this will show you're the right fit for the high-energy atmosphere at M&S.
✨Tip Number 4
Don’t forget to showcase your digital confidence! Mention any experience you have with digital tools or apps, especially if you've used them to enhance customer experiences. This will align perfectly with M&S's focus on utilising technology in-store.
We think you need these skills to ace Customer Assistant - Food (Late Nights) - Exmouth
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and what makes M&S products special to you. We want to see that enthusiasm shine through!
Highlight Your Customer Service Skills:Make sure to mention any experience you have in customer service. We’re looking for those who can deliver five-star service, so share examples of how you've gone above and beyond for customers in the past.
Be Ready for a Fast-Paced Environment:In your application, talk about your ability to thrive under pressure. We need team players who can keep their cool and stay focused when things get busy, so give us some examples!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re tech-savvy, which is a big plus for this role!
How to prepare for a job interview at Marks & Spencer
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to talk confidently about their offerings will show your passion and commitment to the role. Think about your favourite products and how you would recommend them to customers.
✨Showcase Your Resilience
Prepare examples of how you've thrived in high-pressure situations. Whether it’s managing a busy shift or dealing with difficult customers, demonstrating your ability to stay calm and focused will impress the interviewers.
✨Emphasise Team Spirit
Be ready to discuss your experiences working in teams. Highlight how you’ve supported colleagues in the past and contributed to a positive work environment. M&S values teamwork, so showing that you can be a great team player is key.
✨Flexibility is Key
Expect questions about your availability and willingness to adapt to different roles within the store. Share examples of how you’ve been flexible in previous jobs, as this will demonstrate your readiness to embrace the challenges of a dynamic retail environment.
