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- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, plus an unsocial hours premium for early shifts.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18+, with a passion for food and excellent communication skills.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern
- Week 1
- Sunday: 05:00-13:00
- Monday: 06:00-14:00
- Tuesday: 06:00-14:00
- Friday: 06:00-14:00
- Saturday: 04:00-12:00
- Sunday: 05:00-13:00
- Monday: 06:00-14:00
- Wednesday: 06:00-14:00
- Thursday: 06:00-14:00
- Friday: 04:00-12:00
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Kingston employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food - Kingston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or recommend products. Role-playing these situations with a friend can help you feel more confident and prepared for the real deal.
✨Tip Number 3
Be ready to showcase your flexibility! Since the role requires adapting to different areas of the store, be prepared to discuss times when you've successfully handled changing demands in previous jobs or experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at M&S. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Assistant - Food - Kingston
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing a fantastic experience for our customers.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in fast-paced environments. We love seeing examples of how you've thrived under pressure or gone above and beyond for customers in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Marks & Spencer
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to talk confidently about their offerings will show your passion and commitment to the role. Think about your favourite products and how you would recommend them to customers.
✨Show Your Resilience
Prepare examples of how you've thrived in high-pressure situations. This role demands a lot, so be ready to share stories that highlight your ability to stay calm and focused when things get busy. It’s all about demonstrating that you can handle the heat!
✨Embrace Team Spirit
Think of instances where you’ve worked well in a team. M&S values collaboration, so be ready to discuss how you contribute to a positive environment and support your colleagues. Highlighting your teamwork skills will make you stand out as a candidate.
✨Be Digitally Savvy
Since being digitally confident is essential, brush up on any relevant tech tools or apps you might use in the role. Mentioning your familiarity with digital tools like the Sparks App during the interview will show that you’re ready to enhance the customer experience.