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- Tasks: Assist customers in the Food section and deliver exceptional service.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant culture.
- Benefits: Flexible shifts, competitive pay, and a chance to grow your career.
- Other info: Dynamic environment with opportunities to adapt and thrive.
- Why this job: Be at the forefront of retail transformation and make customers feel valued.
- Qualifications: Passion for food, resilience, and teamwork skills are essential.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Sunday: 12:00 - 16:00
- Saturday: 13:30 - 21:30
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You will be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Kew employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food - Kew
✨Tip Number 1
Get to know the company inside out! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share examples of how you've gone above and beyond in past roles.
✨Tip Number 3
Be digitally savvy! Familiarise yourself with tools like Sparks and any other digital devices we use in-store. Show us that you can enhance the customer experience with tech – it’s a big part of the role!
✨Tip Number 4
Flexibility is key! Be prepared to discuss how you can adapt to different areas of the store and changing demands. We love team players who can jump in wherever needed, so highlight your willingness to roll up your sleeves and get stuck in!
We think you need these skills to ace Customer Assistant - Food - Kew
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing top-notch service and have a love for M&S Food products.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've thrived in high-pressure environments or delivered exceptional service in the past – we love to see that!
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for down-to-earth colleagues who can connect with customers, so show us who you are and why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role and our company culture right there. So, what are you waiting for? Let’s get started!
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items and their unique features will show your passion and knowledge, which is exactly what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about making customers feel valued and appreciated.
✨Demonstrate Team Spirit
Be ready to talk about your experiences working in a team. Highlight how you’ve supported colleagues in high-pressure situations, as teamwork is crucial in a fast-paced environment like M&S.
✨Embrace Flexibility
Since the role requires adaptability, be prepared to discuss how you handle changing demands. Share examples of when you’ve successfully adjusted to new tasks or shifts, showing that you can thrive in a dynamic retail setting.