At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a supportive team environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be over 18, with a passion for food and excellent communication skills.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern
- Sunday 06:00-10:00
- Friday 04:00-08:00
- Saturday 04:00-08:00
Under 18 disclaimer: This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Kenton Bar employer: Marks & Spencer
Join M&S as a Customer Assistant in Food at Kenton Bar, where you'll be part of a dynamic team that thrives on delivering exceptional service in a fast-paced environment. We offer competitive pay, including an unsocial hours premium, and a supportive work culture that values resilience and teamwork, providing ample opportunities for personal growth and development. With a focus on innovation and customer satisfaction, M&S is not just a workplace; it's a place where you can truly make a difference and advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Kenton Bar
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or recommend products. Role-playing these situations with a friend can help you feel more confident and prepared for the real deal.
✨Tip Number 3
Show off your flexibility! Be ready to discuss how you can adapt to different roles in the store. Highlight any past experiences where you’ve had to think on your feet or switch tasks quickly – it’ll show you’re the perfect fit for a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at M&S and ready to take on the challenge head-on.
We think you need these skills to ace Customer Assistant - Food - Kenton Bar
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about being a part of the M&S team!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've thrived in high-pressure environments or delivered exceptional customer service.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Assistant role at M&S.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with M&S.
How to prepare for a job interview at Marks & Spencer
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is key for a Customer Assistant role.
✨Demonstrate Your Resilience
Prepare examples from your past experiences where you thrived under pressure. Whether it was during a busy shift or handling a difficult customer, showcasing your ability to stay calm and focused will impress the interviewers.
✨Show Off Your Digital Skills
Since being digitally confident is essential, think of ways you've used technology in previous roles. Be ready to discuss how you can leverage tools like the Sparks App to enhance customer experience and drive sales.
✨Emphasise Teamwork and Flexibility
This role requires a strong team player who can adapt to changing demands. Share specific instances where you worked collaboratively with others and how you adjusted to different tasks or challenges in a fast-paced environment.
