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- Tasks: Assist customers and ensure a fantastic shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in a dynamic environment.
- Other info: Embrace a fast-paced role with no two shifts the same – excitement guaranteed!
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, strong communication skills, and a team-oriented mindset.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern: Wednesday 15.00-20.30, Thursday 15.00-20.30, Friday 15.00-20.30, Saturday 15.00-20.30
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and meet strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill, and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Kendal employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food - Kendal
✨Tip Number 1
Get to know the company inside out! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences and how you kept things running smoothly.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like Sparks and any in-store devices we use. Being digitally confident is key, so let us know how you’ve used tech to enhance customer experiences in the past.
✨Tip Number 4
Be flexible and ready to adapt! Retail can be unpredictable, so share examples of how you've successfully navigated changing demands in previous roles. We love team players who can jump in wherever needed, so highlight your collaborative spirit!
We think you need these skills to ace Customer Assistant - Food - Kendal
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing top-notch service and have a love for M&S Food products.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've thrived in high-pressure environments or delivered exceptional customer service in the past.
Be Digital Savvy: Since being digitally confident is key, mention any experience you have with digital tools or technology. Show us that you’re comfortable using devices and apps to enhance the customer experience – it’ll make you stand out!
Emphasise Teamwork: We’re all about collaboration here at M&S, so don’t forget to highlight your ability to work well in a team. Share examples of how you’ve supported colleagues in previous roles and contributed to a positive work environment.
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this aligns perfectly with what they’re looking for in a brand ambassador.
✨Demonstrate Flexibility and Team Spirit
Be ready to talk about your ability to adapt to different situations and work as part of a team. Share experiences where you’ve successfully collaborated with others or handled unexpected challenges during busy periods.
✨Embrace Digital Tools
Since being digitally confident is essential, brush up on any relevant technology or tools you might use in the role. Mentioning how you’ve used similar tools in previous jobs can really set you apart from other candidates.