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- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a chance to thrive under pressure.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team-oriented mindset.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Week 1
- Monday 13:00 - 17:00
- Wednesday 13:00 - 17:00
- Thursday 13:00 - 17:00
- Saturday 13:00 - 17:00
- Sunday 13:00 - 17:00
- Monday 13:00 - 17:00
- Tuesday 13:00 - 17:00
- Wednesday 13:00 - 17:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge. This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Guiseley Simply Food employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food - Guiseley Simply Food
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and show your adaptability! Highlight any past experiences where you've had to switch gears quickly. We love team players who can jump in wherever needed, so let us know how you can contribute to our high-energy environment.
✨Tip Number 4
Don’t forget to showcase your digital skills! Familiarise yourself with tools like the Sparks App and be prepared to discuss how you can use technology to enhance the customer experience. We’re looking for digitally confident candidates who can help us drive growth.
We think you need these skills to ace Customer Assistant - Food - Guiseley Simply Food
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re genuinely excited about the role and ready to embrace the fast-paced environment at M&S.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles where you’ve delivered excellent customer service or worked in a busy retail setting – we love to see that!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Assistant role. Remember, we’re looking for someone who can thrive under pressure!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with M&S. We can’t wait to hear from you!
How to prepare for a job interview at Marks & Spencer
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will show your passion for the brand and help you confidently recommend products during the interview.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will highlight your ability to thrive under pressure and provide five-star service.
✨Show Your Team Spirit
Be ready to discuss how you work as part of a team. Share experiences where you supported colleagues or contributed to a positive work environment. M&S values teamwork, so showcasing your collaborative skills will make you stand out.
✨Embrace Flexibility and Adaptability
Since the role requires flexibility, prepare to talk about how you've adapted to changing situations in previous jobs. Highlight your willingness to take on various tasks and your ability to stay focused in a fast-paced environment.