At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and the chance to work in a dynamic environment.
- Other info: Exciting opportunities for growth in a fast-paced retail setting.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team player attitude.
The predicted salary is between 12 - 12 £ per hour.
Work Pattern
- Friday 18.00 - 22.00
- Saturday 13.15 - 22.00
Start w/c 21/06/26 - 05/09/26
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food (Fixed Term) - Chilwell Notts Simply Food employer: Marks & Spencer
Joining M&S as a Customer Assistant in Chilwell Notts means becoming part of a dynamic team at the forefront of the UK's fastest growing retailer. With a strong emphasis on employee development, you'll find ample opportunities for growth and advancement while working in a supportive, high-energy environment that values teamwork and exceptional customer service. Enjoy the unique advantage of being part of a brand that prides itself on quality and innovation, all while making a meaningful impact in your community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food (Fixed Term) - Chilwell Notts Simply Food
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with M&S Food products and their values. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in a busy store. Role-playing with a friend can help you feel more confident and prepared to showcase your ability to deliver five-star service under pressure.
✨Tip Number 3
Be ready to demonstrate your digital confidence! Brush up on using digital tools like Sparks and in-store devices. Showing that you can enhance the customer experience with tech will definitely impress the hiring team.
✨Tip Number 4
Don’t forget to highlight your flexibility! Be prepared to discuss how you can adapt to various roles within the store. Share examples of times you've thrived in changing environments, proving you're the perfect fit for this dynamic role.
We think you need these skills to ace Customer Assistant - Food (Fixed Term) - Chilwell Notts Simply Food
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food shine through! Mention any relevant experience or knowledge about M&S Food products. We want to see that you’re excited about the role and ready to share that enthusiasm with our customers.
Highlight Your Customer Service Skills:Make sure to emphasise your ability to deliver five-star service. Share examples of how you've gone above and beyond for customers in the past. We’re looking for resilient team players who thrive under pressure, so don’t hold back!
Be Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or technology. Whether it’s using apps or in-store devices, show us that you can enhance the customer experience with your tech skills.
Flexibility is Key:In your application, highlight your adaptability and willingness to take on various roles within the store. We want to know that you’re ready to embrace the challenges of a fast-paced environment and can handle whatever comes your way!
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Show Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this will demonstrate your commitment to providing five-star service.
✨Embrace the Pressure
Since this role thrives in a high-pressure environment, be ready to discuss how you handle stress. Share specific instances where you maintained focus and efficiency during busy periods, showcasing your resilience.
✨Be a Team Player
Highlight your ability to work well in a team. Prepare to talk about experiences where you supported colleagues or contributed to a positive work atmosphere, as teamwork is crucial in delivering a seamless customer experience.
